Banquet Server
1 month ago
JOB DESCRIPTION
POSITION TITLE:
Banquet Server
DEPARTMENT:
Banquets
REPORTS TO:
Banquet Manager
DIVISION:
Food & Beverage
EXEMPT OR NON-EXEMPT:
Non-Exempt
JOB DESCRIPTION:
The Banquet Server must have the ability to set-up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards. Must be self-motivated and possess good lifting skills. Work with the Banquet Team to ensure a successful and well-coordinated event. Ensure the complete set-up and tear down of banquet functions and special events. Maintain all banquet equipment and banquet space.
THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE:
- Consistently offer professional, friendly and engaging service
- Ability to take direction and work independently for short periods of time
- Ability to work as a team player
- Follow Club policies, procedures and service standards
- Uphold the values of Napa Valley Country Club
- Have knowledge of current food and beverage trends
- Excellent communication and organizational skills
- Ability to work with a sense of urgency
- Follow all safety and sanitation policies when handling food and beverage
- Bartending experience a plus but not required
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
The Ideal Candidate will:
- Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
- Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.
- Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.
- Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs.
ADDITIONAL RESPONSIBILITES:
Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.
EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS:
High School Diploma or equivalent – Required
California Food Handlers / ServSafe Certification – Required
State approved Certification Alcohol management - Required
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
- Detail oriented and comfortable working in a fast-paced environment
PREVIOUS EXPERIENCED REQUIRED:
Minimum 6-months of Food & Beverage experience required; hospitality experience preferred.
ACTIVITY SUMMARY
Never
Occasionally
Frequently
Constantly
Sitting
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Standing
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Walking
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Crawling
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Bending Over
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Reaching Overhead
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Balancing
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Pushing/Pulling
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Lifting/Carrying
10 lbs. or less
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20 to 50 lbs.
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Over 50 lbs.
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Skin/Hands in Water
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Exposure to Chemicals
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Foot Controls Used
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Repetitive Hand Use
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Firm Grasping Required
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OTHER REQUIREMENTS
Select Yes or No
Driving Vehicles/Equipment
No
Operating Equipment/Machinery
No
Exposure to Dusts, Gas, Fumes
Yes
Exposure to Hazardous Materials
Yes
Possible Exposure to Blood/Body
Yes
Fluids
Exposure to High Noise Levels
Yes
Walking on Uneven Ground
Yes
Exposure to Marked Changes In
Yes
Temperature
Use of Safety Equipment (Glasses,
No
Ear Plugs, Etc.)
Hearing Impairment Acceptable
Yes
Color Vision Impairment
Yes
Acceptable
Color Vision at 20 inches or less
Yes
Required
Clear Vision at 20 feet or more
Yes
Required
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job, based on business necessity.
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