Bilingual Member Services Sales Agent

2 weeks ago

Austin, United States LOOP Mobility, Inc. Full time
Job DescriptionJob Description

Hey, we’re LOOP. We use predictive models and real-time driving data to create fair and equitable car insurance whilst eliminating biased and discriminatory factors—like credit scores, zip codes, and job titles—from the equation. We’re a mission, with a business.

We believe systemic injustice has no place in our financial systems. That’s why we only look at how and where you drive to give you a car insurance quote that you can feel great about.

Backed by top-tier VCs, institutional investors, and reinsurers who all believe in bringing change to this industry, we’re committed to giving back and being a force for good in the world so we can uplift the communities impacted by systemic injustice. To us, that’s what it means to Drive Good.

Our community, Members, and team are at the heart of who we are and why we do what we do. If you’re looking to join a dynamic bunch who are positive, engaging, and diverse… you’ve found the right place.

Responsibilities

As a Member Services Sales Agent, your core responsibility will be to quote and sell auto insurance policies to potential LOOP insureds. You will conduct front-line risk evaluation, educate on our product, and quote/sell them the appropriate auto insurance coverages to fit their needs.

Your success will be tied to customer satisfaction, achieving sales targets, and meeting quality requirements. You will be responsible for hitting a preset premium target each month, with the opportunity to earn additional compensation for exceeding that goal. With tens of thousands of interested prospects that have signed up for the LOOP waitlist, warm leads will be provided. No cold calling You will also be measured on following underwriting guidelines, our sales process, and the LOOP Method on each quote to ensure compliance and identify growth opportunities.

Qualifications

  • Active Property and Casualty insurance license in Texas is REQUIRED. Unlicensed candidates will not be considered.
  • 3+ years experience selling auto insurance in a remote call center setting
  • Proven track record of exceeding insurance sales production goals
  • Experience making outbound calls to develop a sales pipeline
  • Knowledge of state insurance regulations and laws
  • Thorough understanding of private-passenger auto insurance coverages, offered by LOOP
  • Ability to work independently, stay organized, manage priorities, and exercise sound judgment
  • Demonstrated commitment to high quality customer service
  • Solid computer, IT, and systems experience, especially Google Workspace, Zendesk Sell, Maestro QA, and Aircall
  • Ability to adapt to new technology as we build our processes and workflows
  • Bilingual a plus

Details

  • This position is for full time, remote work, with the option to work out of our HQ in Austin, TX
  • Pay: $25 hourly base plus uncapped commission. Pay ranges are used in good faith, depend on experience, and are subject to change
  • Time Allocation: 65% making outbound/15% taking inbound calls to quote and sell policies to potential customers, 15% performance improvement thorough meetings and trainings, 5% working on ad-hoc projects
  • Employee Stock Options
  • Matching 401K
  • Health, dental and several other ancillary benefits to choose from
  • Flexible PTO
  • Fourteen Weeks Paid Family Leave

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