Full Time Night Auditor
2 weeks ago
Full Time Night Auditor - Join the Courtyard by Marriott Team in Harrisonburg, VA
Are you an exceptional communicator with a keen eye for detail? Do you thrive in a fast-paced environment and enjoy providing outstanding guest service? Courtyard by Marriott in Harrisonburg, VA is seeking a Full Time Night Auditor to join our dynamic hospitality team. As a Night Auditor, you'll play an integral role in ensuring our guests have a seamless and enjoyable stay.
Essential Duties and Responsibilities:
- Provide exceptional guest service, promptly addressing inquiries and concerns
- Register and process guests upon arrival and departure
- Demonstrate telephone courtesy and professionalism
- Attentively listen to guests and anticipate additional needs or concerns
- Maintain a clean and professional appearance of public areas and hotel office
- Utilize appropriate selling techniques to maximize revenue and occupancy
- Complete daily management operations reports
- Ensure all guest accounts are complete and accurate
- Demonstrate a working knowledge of all services and facilities of the hotel and local area
- Comply with hotel's standard operating procedures and policies
- Assist in monitoring and upholding procedures for safety of guests and hotel team members
- Assist team members and other departments as needed to contribute to operational efficiency
- Deliver amenities and general assistance to guests as requested
- Perform additional responsibilities as assigned by leadership
Qualifications:
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Why Choose Courtyard by Marriott Harrisonburg?
At Courtyard by Marriott, we are dedicated to providing growth opportunities for our employees. We understand that our success comes from the collaboration and hard work of our dedicated team members. As part of the Oliver Companies family, Harrisonburg Courtyard by Marriott offers plenty of opportunities for advancement, as well as training and development programs aimed at facilitating professional growth for our staff. Our properties are located across the country, flying flags from Hilton, IHG, Choice, and Marriott.
Take the Next Step in Your Hospitality Career
Don't miss this opportunity to begin or continue your hospitality career with Marriott today Be part of a team that values collaboration, professional growth, and exceptional guest service.
To apply, submit your resume and cover letter detailing your qualifications and interest in the Night Auditor position.
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