Internet Installer

6 Month Pay Increases Starting at $20/hr

JOB SUMMARY

Technician position to install internet service and conduct repairs for customers. We are a fast growing company with advancement opportunities as the company grows. The primary role is to drive to the customer's address, climb a ladder, install an antenna near the rooftop, make and run a Cat6 cable into the home, set up a home Wi-Fi router, and test system performance. The position is also responsible for service calls when a customer experiences a trouble, equipment needs to be replaced, a new cable run, or Wi-Fi router needs to be reset. The position starts at part-time but can grow to full-time.

Looking for candidates from Newport News/Hampton, Richmond, or Williamsburg areas

Job Tasks:

· Work on ladder and install antenna near rootop.

· Make connectors, install and route structured CAT6 cables.

· Test cables end-to-end to verify connectors and cables are good.

· Set up a home Wi-Fi router and test for internet service throughput.

· Label, run, clip and/or tie wrap cables to form nicely dressed bundles along the cable run, including slack where needed, and rain loops on outdoor runs.

· Install brackets, J-mounts, and other support structures to walls and poles.

· Install and align small wireless antennas, access points, web cameras, and small electronics such PoE adaptors and surge protectors.

· Assemble cabinets, enclosures, mounting brackets, and solar panel systems.

· Run ground wire to a grounding source.

· Clear the premises of all debris and materials after job is done.

· Educate customer on proper use of internet services and equipment, including future troubleshooting steps.

· Maintain accurate records such as but not limited to time worked, daily logs, gas sheets, expense logs as required; properly record all required information on data devices and/or work orders

· Perform other duties as assigned or requested by Open Broadband leadership.

Job Requirements:

· Must have a valid driver's license with good driving record

· Must be comfortable working outdoors on ladders and on rooftops

· Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and in writing in a clear and professional manner.

· Be able to lift minimum of 50lbs

· Must be able to bend, lift, crawl, climb ladders, crouch, kneel, pull, push and repetitive motions

· Be able to perform activities both inside and outside, in any type of weather.

· Be able to work from heights such as on man lift, scissor and rooftops

Abilities and Knowledge

· Ability to differentiate between different sizes and colors of wires

· Ability to accurately measure distances, using tapes or other measuring devices

· Ability to carry, climb and operate extension ladder, (approx. 20-32 ft. high)

· Ability to perform job from high places (i.e. poles and roofs, eaves, platforms)

· Ability to work while standing 50 - 70% of the time

· Ability to travel to and from assigned location and company facilities

· Familiarity with computer operating systems, consumer communications devices (e.g. smartphones, routers, and wireless devices), and computer software applications

· Ability to complete documentation accurately

Education/Experience

· High School Diploma/GED required, some technical school or military training preferred

· Prefer 1+ year equivalent experience in low voltage structured cabling

· Tower climbing experience is a plus, but not required

Certifications and/or Licenses Desired

· Preference will be given to candidates who can provide evidence of CPCT (Certified Premise Cabling Technician) certification by the FOA and/or by an accredited program.

Working conditions

· This position will frequently involve face-to-face interaction with customers

· Work may occasionally be in confined spaces and poorly ventilated areas such as attics, basements and/or crawlspaces

· Work may occasionally have exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions

· Work on a flat roof if/where needed.

· Work outdoors in all kinds of weather and at all times of the day or night

· Work performed frequently on a ladder, and near power lines and electricity

· Occasionally required to work overtime as the business needs dictate