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Residential Lead Client Care Advocate

3 months ago

Columbus, United States Lighthouse Behavioral Health Solutions Full time
Job DescriptionJob DescriptionSalary: $19.00 - 27.36/hr

Join Our Team

We are excited to announce we are opening a brand-new residential treatment facility in Columbus, Ohio and we are seeking compassionate and dedicated professionals to join our team


Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment. 

 

Our Goal: 

Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment. 


Join our exciting and fast-growing company in which you will have an impact on improving people’s lives Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.


  • 9 Paid Holidays
  • Paid Time Off
  • Sick Time Off
  • Paid continuing education opportunities
  • Paid parental leave
  • Medical/Dental/Vision
  • 401(k)
  • Life Insurance
  • STAR/HRSA/Ohio student loan forgiveness programs

 

Position: Lead Client Care Advocate


Job Summary: Supporting individuals in recovery with day-to-day tasks and collaborating with various departments to promote a supportive and effective recovery environment. This position reports to the Clinical Site Director and supervises Client Care Advocates.


Duties and Responsibilities:

Duties include, but are not limited to:

  • Provide oversight and direction to a team of Client Care Advocates including supervision and coordination of schedules.
  • Foster positive and effective communication with clinical, medical, and other residential treatment teams.
  • Provide support, guidance and monitoring to individuals in Residential treatment.
  • Monitor client progress and ensure adherence to program guidelines. 
  • Completes billing and documentation accurately in a timely manner. 
  • Participation in community activities best represents the professional image of Lighthouse. 
  • Keep well documented notes and communicate daily shift notes with Client Care Advocate Lead, clinical, and medical teams as needed
  • The Client Care Advocate will serve as a role model, act as a mentor, advocate, and motivator.
  • Establish rapport with clients, work with a diverse population, verbally de-escalate crisis, maintain the confidentiality of protected and sensitive information, develop and maintain effective working relationships with associates, family members, social service agencies, and other job-related contacts.
  • Must be able to function with a high degree of problem-solving skills. According to client needs, the client care advocate is expected to prioritize, self-direct, and organize daily activities.
  • Assist with facility management including coordinating and serving meals and housekeeping duties.
  • Participate in clinical treatment activities and ensuring activities comply with the provisions of HIPAA and 42 CFR.
  • Other duties as assigned.


Required Experience/Certifications:

  • Minimum high school diploma/ G.E.D
  • CDCA certification
  • Previous experience as a client advocate, PCA, or similar position.
  • Knowledge of Electronic Health Records systems
  • Valid State of Ohio Driver's License and active insurance
  • Must pass BCI check, all Corporate Compliance checks, and employment drug


Desired Experience/Certifications:

  • Serve Safe Certification
  • 6+ months previous experience in a lead or supervisory role


Schedule

Hiring for 1st, 2nd and 3rd shift, as well as non traditional schedules 

 

Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law. 


LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.