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Business Analyst
2 months ago
JOB TITLE: Business Analyst
DEPARTMENT: Enterprise Solutions – Utility Practice
REPORTS TO: Enterprise Services Manager –Utilities
JOB LOCATION: Remote (US Based)
TRAVEL: Up to 25%
SUMMARY OF POSITION:
The Business Analyst is responsible for analyzing business requirements and translating them into technical specifications; for defining, executing, and documenting system testing; and for developing, maintaining, and delivering system documentation for business and technical stakeholders.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Requirements Analysis
- Interface with business users (sales, professional services, support, etc.) to define, document, and ensure accuracy of functional requirements.
- Prepare user stories by analyzing and summarizing information provided by the business stakeholders.
- Translate business requirements into technical specifications utilized by software developers.
Testing and Quality Assurance
- Support full testing lifecycle by writing step-by-step scripts, conditions, and test documentation within an agile methodology (i.e. Scrum).
- Perform detailed testing to ensure software development results align with expected outcomes.
- Document and communicate on-going testing outcomes (success, defects) with development team and help define prioritization for final resolution.
- Collaborate with business on user acceptance testing and any associated support.
Documentation
- Create new quality system documentation and training materials for business and technical stakeholders including how-to, operating procedures, system overview, API reference materials, etc. for i3 Verticals products and hosted systems.
- Maintain document control system to track all documentation changes and updates in accordance with standards.
- Ensure consistency across all documentation deliverables.
Other
- Actively participate in team meetings and requirements reviews by offering ideas, suggestions, and/or feedback as needed.
- Perform other tasks as assigned by Product Development Team.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Associates degree or 1-4 years of experience in lieu of degree
- 3-5 yrs. of experience in technical writing, business analysis (for technology development) and system testing.
- Excellent documentation (including training materials) skills.
- Proven analytical, design, and conceptual skills in software development.
- Strong verbal and written communication skills.
- Ability to prioritize workload and manage multiple responsibilities effectively.
- Ability to proactively take ownership of tasks and deliverables.
- Experience working both independently and as part of a team.
- Experience working in a virtual, remote environment.
- Experience using multiple documentation tools to write, format, manage, and publish high-quality content.
- Previous use of agile project management methodologies such as Scrum.
- Proficiency in using Microsoft office products.
PREFERRED QUALIFICATIONS:
- Working knowledge of Adobe, JIRA, Confluence.
- Experience with Customer Information Systems, preferably in the utility industry.
