Full Time Position: Customer Service
3 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Representative:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Representative:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Representative:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
GGP3uLR7a9
-
Full Time Position: Customer Service
2 weeks ago
Fairfield, United States California Lifestyle Foundation Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Full Time Position: Customer Service
2 weeks ago
Fairfield, United States California Lifestyle Foundation Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service
4 weeks ago
Fairfield, United States World Wide Executives Full timeWorldwide Executives is one of the leading Promotional Marketing Firms in Birmingham . Our focus on customer service and client relations is unparalleled! Our goals are simple ; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit! Our...
-
Full Time Client Service Representative
2 weeks ago
Fairfield, United States Eagle Peak Solutions, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a Full Time Client Service Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer...
-
Hiring 15-20 Customer Service Positions
3 days ago
Fairfield, United States Response Marketing Services Full timeLooking to fill 15 to 20 IMMEDIATE POSITIONS in Direct Customer Service for our expanding team. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no...
-
Customer Service
2 days ago
Fairfield, United States American Medical Certification Association LLC Full timeLooking for a motivated, well-organized individual with excellent people skills wanting to work with a growing national certification organization. Job entails working with over 600 current clients and assisting new clients while responding promptly to customer inquiries. - Excellent People and Customer Service Skills - Bilingual (not mandatory but a plus) -...
-
Hiring 15-20 Customer Service Positions
7 days ago
Fairfield, United States Response Inc. Full timeLooking to fill 15 to 20 IMMEDIATE POSITIONS in Direct Customer Service for our expanding team. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no...
-
Customer Service Representative
3 weeks ago
Fairfield, United States Performance Food Group Full time**Job Attributes** Job ID 52855BR Category Sales Shift 1st Shift Job Type Full Time Location OH Fairfield Operating Company Performance Ellenbee **Share this on** **Customer Service Representative** OH Fairfield Position Requirements Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible...
-
Customer Service Representative
2 weeks ago
Fairfield, United States Performance Food Group Full time**Job Attributes** Job ID 52855BR Category Sales Shift 1st Shift Job Type Full Time Location OH Fairfield Operating Company Performance Ellenbee **Share this on** **Customer Service Representative** OH Fairfield Position Requirements Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible...
-
Customer Service Associate
3 weeks ago
Fairfield, United States Republic Services Full time> > Customer Service Associate Customer Service Associate > Customer Service Associate Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer stations, and landfills focus on providing effective solutions to make proper waste disposal...
-
Customer Service Associate
2 weeks ago
Fairfield, United States Republic Services Full time> > Customer Service Associate Customer Service Associate > Customer Service Associate Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer stations, and landfills focus on providing effective solutions to make proper waste disposal...
-
Customer Service Representative
3 weeks ago
Fairfield, United States Business Development Firm Full timeOur firm is a strategic partner with some of the nation's leading companies, providing practical solutions and heightening the customer experience during each and every interaction. Our team has taken immense pride in the results we have achieved with our clients thus far. We are assembling a world-class team of clever, hungry, and daring professionals who...
-
Customer Service Representative
2 weeks ago
Fairfield, United States Business Development Firm Full timeOur firm is a strategic partner with some of the nation's leading companies, providing practical solutions and heightening the customer experience during each and every interaction. Our team has taken immense pride in the results we have achieved with our clients thus far. We are assembling a world-class team of clever, hungry, and daring professionals who...
-
Customer Service Representative
2 days ago
Fairfield, United States Mulhern Belting, Inc. Full timeJob DescriptionJob DescriptionMulhern Belting is now accepting applications for a Customer Service Representative at our Fairfield, OH location. The open position is full time, Monday-Friday.Benefits-Perks:Expected Earnings (Base + Commission) = $45,000 to $55,000 Per Year.Health/Vision/Dental/Life Insurance10 Paid HolidaysPaid Vacation/Off Time401K401K...
-
Service Technician
3 weeks ago
Fairfield, United States Hobart Service Full time $40 - $60Entry Level Service Technician - $2,500 Sign-On Bonus4 Gloria Ln, Fairfield, NJ 07004, USAFull-timeFLSA Status: Non-ExemptCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as...
-
Service Technician
2 weeks ago
Fairfield, United States Hobart Service Full time $40 - $60Entry Level Service Technician - $2,500 Sign-On Bonus4 Gloria Ln, Fairfield, NJ 07004, USAFull-timeFLSA Status: Non-ExemptCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as...
-
Customer Service Representative
3 weeks ago
Fairfield, United States Inspired Funding LLC Full timeAre you a persuasive communicator with a passion for customer service? Do you thrive in a fast-paced environment and enjoy achieving targets? Join our dynamic team as a Customer Service Representative and make a significant impact on our business growth! We are a leading financial services company dedicated to helping businesses achieve their goals through...
-
Service Technician
3 weeks ago
Fairfield, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Service Technician
3 weeks ago
Fairfield, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Cashier (Full Time and Part Time)
5 days ago
Fairfield, United States Chartwells HE Full time**Location**: - We are hiring immediately for a **FULL TIME AND PART TIME CASHIER **position. - ** Address**: SHU-5151 Park Avenue Fairfield CT 06825 - ** Schedule**: Flexible schedules available; More information upon interview. - ** Requirement**: Cashier/Customer service experience is a plus! - ** Pay Range**: $16.00 per hour to $16.00 - _Internal...
