Leasing Professional

English/Spanish Preferred

Greenwood Star is seeking an experienced Leasing Professional to join our team to assist in daily customer service operations. The ideal candidate will have 1+ years' experience as a Leasing Professional in the multi-family industry and is able to manage the demands of a Class A property with excellent customer service skills.

Responsibilities:

• Record all telephone and walk-in visits on the appropriate systems
• Fill out guest cards and maintain correspondence according to established follow-up procedures
• Inspect potential move-in units and communicate required turnkey services to the Property Manager
• Demonstrate sensibility and awareness to the community’s needs and requirements
• Apply your knowledge of the community and of its units to find correspondences between client needs and product fit
• Ensure that units are ready for resident move-in on the agreed upon date
• Secure the new residents’ signature(s) on appropriate paperwork prior to move-in, and orient them to their new community
• Distribute and follow-up on renewal notices
• Implement marketing strategies and evaluate their effectiveness
• Gather and assess information about market comparables in the surrounding area
• Accept rental payments and forward them to the Assistant Manager/Property Manager responsibly and as needed
• Create the lease, complete the relevant forms, and input all information accurately on Yardi in a timely manner
• Maintain updated resident files and daily inspection reports for the community
• Distribute all Company or community-related notices in a timely manner
• Assist the management team with varied tasks as required
• Consistently implement and enforce community policies
• Represent the Company in a professional manner at all times, on or off the property

Qualifications:

• Team player with the ability to work effectively with peers
• Excellent customer service skills
• Excellent written and verbal communication skills
• Valid driver's license
• Basic understanding of Federal, State, and local Fair Housing laws.
• Flexible with work schedule, including availability to work weekends, evenings, and holidays if needed.
• Computer software experience to include Microsoft Office, Yardi, RentCafé, and marketing flyer design.

Benefits:

• Competitive pay
• Medical, Vision, and Dental insurance
• 401K
• PTO
• Company-sponsored incentives

Job Type: Full-time, Commission

Salary: Negotiable based on experience