NCAOC - Windows Server Generalist

2 weeks ago

Raleigh, United States Software Technology Inc Full time
Job DescriptionJob DescriptionTypical Experience: 12-36 months

***This is a remote position. However, the candidate may be required to come onsite for work in the Raleigh office when onsite works is required.
***The max rate for this position is $$$/hour.

The NC Administrative Office of the Courts (NCAOC), Technology Services Division (TSD), seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of NCAOC Virtualized Server environment. This position provides 24x7x365 operational support for 30,000+ Judicial and non-Judicial branch users across the state.

Responsibilities include but are not limited to the following:
Windows Server Administration
oManage operation, health, and security of a Virtual Server environment.
oResearch Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
oAssist with management and maintenance of physical datacenter infrastructure.
oRespond to Monitoring System Alerts.
Active Directory User Administration
oManage Users and Groups.
oProvide Users access to requested resources.
Helpdesk Ticket Triage
oReview Helpdesk Tickets and resolve if possible.
oRoute tickets to designated engineers if not able to personally resolve.
oFollow up with users on aged tickets to verify they are still valid requests.
General Administration
oPerform troubleshooting, root cause analysis, and performance benchmarking.
oProvide support for issues ranging from single-user issues to system-wide problems.
oAssist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.
oAnd other assigned duties.
The person in this position reports to the Distributed Computing Manager. Work hours are 8:00 AM - 5:00 PM, Monday - Friday plus on-call responsibilities as scheduled.

Knowledge, Skills and Abilities / Competencies

Knowledge of: windows server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.

Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.

Ability to: manage and monitor windows servers in a virtualized environment; Assure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.

Minimum Education and Experience Requirements

Bachelor's degree in computer science or another related information technology field and four (4) years of IT related work experience; or an equivalent combination of education and experience.

Management recommends that candidates have at least three (3) years of directly related experience in Windows Server Management three (3) years of directly related experience to Physical Server Management.

Management prefers candidates with:
experience with PowerShell tool scripting.
Experience with Microsoft Active Directory.
Experience with Microsoft Print Server technology.
Physical server management experience with CISCO UCS Servers.
Any Enterprise Storage platform experience EMC a plus
Cloud services management experience, preferably Azure and AWS.
knowledge of common security standards such as PCI, FERPA, and NIST.
familiarity with NC Statewide security standards.

Microsoft certifications are a plus.
AWS certifications are a plus

Required/Desired Skills
SkillRequired /DesiredAmountof Experienceexperience with PowerShell tool scriptingRequired3YearsExperience with Microsoft Active DirectoryRequired3YearsExperience with Microsoft Print Server technologyRequired3YearsPhysical server management experience with CISCO UCS ServersRequired3YearsAny Enterprise Storage platform experience EMC a plusRequired3YearsCloud services management experience, preferably Azure and AWS.Required3YearsKnowledge of common security standards such as PCI, FERPA, and NISTRequired3Yearsfamiliarity with NC Statewide security standardsRequired3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate s email address. Question3Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question4Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?Question5Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?Question6Candidates submitted above the rate of $$$ will not be considered. Do you accept this requirement? Question7Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?Question8Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?

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