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ServiceNow Business Analyst @ Sacramento, CA
2 months ago
Position ServiceNow BA
Location Sacramento, CA HYBRID 2 Days On-site
Position Type: Contract
Essential Functions:
Minimum Technical Qualifications
At least five (5) years of experience within the last ten (10) years working as a Business Analyst with large organizations, leading or participating in the technical implementation of ITSM and ITAM solutions such as ServiceNow automating complex business processes, performing all the following activities:
- Creating and maintaining requirement management plan
- Assessment of analysis scope and tasks
- Planning business analysis tasks
- Facilitating joint application design (JAD) and/or collaborative design sessions
- Elicitation, definitions and documentation of various business, user, and system requirements
- Analysis for business process improvement, application design and workflow automation
- Modeling and documenting new functional requirements; use case development.
- Leading and working within cross-functional teams that include business subject matter experts, application architects, developers, and testers.
- Work closely with the ServiceNow implementation vendor team.
