Logistics Specialist

Naniq Global Logistics, LLC (Naniq) is looking for a full-time Logistics Specialist to join our diverse team This is a phenomenal opportunity to dive in and continue to build a culture we are proud of

This position reports to the Hawaii Operations Manager. The Logistics Coordinator must be ready to solve problems and issues. They must be excellent communicators and work with staff to ensure materials are shipped and delivered as directed by client procedures. They must be effective networkers and able to identify potential sources for materials and shipping.  They must be forward thinkers and effective risk managers that includes contingency planning in their normal daily work activities. They must be a proactive communicator and ensure that issues and problems are reported to the manager in a clear, concise, and timely manner. This is an in-person position. 

Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the Multinational Logistics Corporations (MLCs) we serve. We enable the MLC to deepen customer relationships by applying our expertise across many verticals (ocean, air, road, final mile, etc.). Through our vast network of contacts and partners, we offer a buffet of complex services that most MLCs are unable to easily offer on their own. Acting as the MLC, Naniq is able to capture incremental profit and deepen relationships with shippers – all to the benefit of the partnered MLC.

DOE

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision Insurance
• Voluntary Accident insurance
• Paid time off
• Employee Assistance Program

• Manage freight movement to ensure customer needs are met.
• Answer all customer inquiries in accordance with customer service policy standards.
• Communicate with and ensure release of the freight from carriers.
• Serve as a liaison between operations and customers regarding all shipment details.
• Plan and track shipments according to customer requirements.
• Communicate with suppliers, retailers, and customers to achieve profitable transactions and mutual satisfaction.
• Maintain records of shipments using CargoWise and OnTime360 software programs.
• Prepare accurate reports for management team.
• Prepare accurate invoices of freight movement.

• 5+ years’ experience in customer service or logistics management.
• Proficient in Excel.
• Knowledge in CargoWise and OnTime360 preferred.
• Proven track record of on-time completion of freight.
• Customer relations.
• Must be able to pass pre-employment requirements including criminal background check and drug screen.
• Proficiency in a variety of computer software application, especially Excel, Word, Outlook, PowerPoint and Access software.
• Excellent organization, communication (both written and verbal), and interpersonal skills required. Must be able to handle sensitive and confidential information.
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.

Work is performed in an office setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination, and visual acuity to use keyboard and video display terminal and other office equipment. Moderate travel required to shareholder communities, subsidiary offices and other locations as needed.

It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.