Ada Jenkins Center

3 weeks ago

Charlotte, United States Ascend Nonprofit Solutions Full time
Job DescriptionJob Description

Job Summary:

Under the general dual direction of the Director of Impact and Engagement and in accordance with the mission of the Ada Jenkins Center, the Eligibility & Intake Specialist will assist individuals and families in pursuing economic stability and program services through our initial centralized intake process, verification, and service selection. To be successful in this position, the individual must be able to manage time with multiple competing demands and be able to work collaboratively on issues in a positive, solution-focused manner. In addition, a high level of confidentiality must be maintained at all times.


Job Qualifications:

  • High school diploma and a minimum of 3 years working in an office setting required.
  • Experience working with diverse populations including people experiencing homelessness, fleeing Domestic Violence, low income and other barriers to housing.
  • Must be bilingual with ability to speak, read and write proficiently in English and Spanish.
  • Computer proficient in Microsoft Word, Outlook, and Excel and proficient in using technology as a data collection tool.
  • Prior experience working with volunteers helpful.
  • Personal qualities of integrity, credibility, and honesty.
  • Creative problem solving skills.
  • Ability to work as part of a team, as well as independently.
  • Strong interpersonal skills, cultural competence, and ability to employ sensitivity in building rapport with client-partners.
  • Strong written and spoken communication skills.
  • Must have a passion for the work of the Ada Jenkins Center, with a genuine commitment to the fulfillment of the agency's mission.
  • Possess any skills and ability to successfully perform the job responsibilities below.



Principle Activities of role based on Center's Guiding Principles:


+ Mission Driven & Excellence


  • Serve in the role as an Ada Jenkins ambassador in the community.
  • Understand and embrace that Ada Jenkins has one mission and we are one team.
  • Adhere to any policies set-forth as organizational staff policies, as well as those specific to this role.
  • Ensure data and feedback is being collected, compiled, and utilized to develop programming to the benefits of our client-partners and staff, to evaluate service area effectiveness in accordance with the strategic plan and mission.
  • Collaborate with service area supervisor to update ongoing succession plan.
  • Execute the delivery of service to ensure that it is aligned with the overall agency strategy, beginning with centralized intake.

Coordinates participants' eligibility and choice of Access Pathway or Investment Pathway

  • Examines applications and determines initial or ongoing eligibility
  • Collects necessary eligibility documents, copies, and uploads to database
  • Enters information into database correctly including indication of pathway choice
  • Evaluates needs based on appropriate factors such as income, residence, resources, assets, and household composition to determine eligibility.
  • Communicate the benefits and guidelines of Financial Assistance and Housing Programs.
  • Provides information about available resources to client-partners who are not eligible or who requires services that the agency does not currently provide.
  • Maintains the resource and referral list.

+ Relationship Driven by promoting a culture of trust and respect


  • Establish and maintain strong relationships with client-partners, community organizations, volunteers and fellow staff.
  • Fulfill job responsibilities in a professional manner, with the understanding that the rest of the Ada Jenkins team depend on this to fulfill our mission.
  • Assist other teammates as able and available.
  • Participate in staff meetings, staff trainings, and staff gatherings.
  • Protect the privacy and confidentiality of client-partners, your teammates, volunteers, donors or other supporters of the Center.
  • Adhere to the ethical standards established and promoted by their profession.
  • Staff are respectful of and sensitive to what people bring to the table, their individual beliefs and lifestyles. Staff will actively refine their ability to interact with people of different backgrounds.

+ Steward of Resources


  • Accurate data is essential to the strength of our organization. Staff are expected to collect, accurately input, and analyze data as required by your specific role.
  • Completes all forms and documentation; writes concise, accurate, and organized reports and correspondence according to established protocols.
  • Understand policies and procedures of your assigned service area to make accurate eligibility decisions, operating within budgetary guidelines.
  • Staff manage their time, take care of equipment, Ada Jenkins' facility and material goods, work to avoid waste and duplication, and make the best use of Ada Jenkins' financial resources and space.



Physical and Mental Requirements:


The Ada Jenkins Center is committed to providing a means for job applicants who have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position:

  • Ability to work without intensive supervision.
  • Vision sufficient to read standard text and read a computer monitor.
  • Ability to speak and hear sufficiently to communicate clearly in person and over the telephone.
  • Ability to stand, sit, walk, stoop, and bend routinely.
  • Manual dexterity to use hands, arms, shoulders, repetitively to operate keyboard, to write, etc.
  • Ability to interact professionally with persons from a variety of backgrounds in a high stress environment.

  • Ada Jenkins Center

    4 days ago

    Charlotte, United States Ascend Nonprofit Solutions Full time

    Job DescriptionJob DescriptionJob Summary: Under the general dual direction of the Director of Impact and Engagement and in accordance with the mission of the Ada Jenkins Center, the Eligibility & Intake Specialist will assist individuals and families in pursuing economic stability and program services through our initial centralized intake process,...

  • Ada Jenkins Center

    3 weeks ago

    Charlotte, United States Ascend Nonprofit Solutions Full time

    Job DescriptionJob DescriptionUnder the general direction of the Director of the Economic Mobility Department and in accordance with the mission of the Ada Jenkins Center, Housing First Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing.Housing First Case Managers will be assigned to...

  • Ada Jenkins Center

    4 days ago

    Charlotte, United States Ascend Nonprofit Solutions Full time

    Job DescriptionJob DescriptionUnder the general direction of the Director of the Economic Mobility Department and in accordance with the mission of the Ada Jenkins Center, Housing First Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing.Housing First Case Managers will be assigned to...

  • Ada Jenkins Center

    15 hours ago

    Charlotte, United States Ascend Nonprofit Solutions Full time

    Job Summary:Under the general direction of the Director of Economic Mobility and in accordance with the mission of the Ada Jenkins Center, while respecting and honoring the values and ethic set forth by the social work profession, the Domestic Violence Case Coordinator will be responsible for assisting individuals and families experiencing domestic violence....

  • Ada Jenkins Center

    2 weeks ago

    Charlotte, United States Ascend Nonprofit Solutions Full time

    Job DescriptionJob DescriptionJob Summary:Under the general direction of the Director of Economic Mobility and in accordance with the mission of the Ada Jenkins Center, while respecting and honoring the values and ethic set forth by the social work profession, the Domestic Violence Case Coordinator will be responsible for assisting individuals and families...

  • Program Eligibility Coordinator

    2 weeks ago

    Charlotte, United States Smartstartofmeck Full time

    Job Summary: Under the general dual direction of the Director of Impact and Engagement and in accordance with the mission of the Ada Jenkins Center, the Eligibility & Intake Specialist will assist individuals and families in pursuing economic stability and program services through our initial centralized intake process, verification, and service selection....

  • Mobile Automotive ADAS/Diagnostic Technician

    2 weeks ago

    Charlotte, United States Advanced Programming Solutions Full time

    Job DescriptionJob DescriptionWe are a company that provides mobile automotive services to all surrounding collision centers, dealerships, and repair facilities. We offer expert programming, diagnostics, electrical, and calibration services to complete the required job in a timely and efficient manner.As part of our team, you will be provided with a company...

  • Angular Developer

    1 week ago

    Charlotte, United States Motion Recruitment Full time

    Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150...

  • Angular Developer

    2 days ago

    Charlotte, United States Motion Recruitment Partners LLC Full time

    Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150...

  • Vice President

    2 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Technology and Data

    14 hours ago

    Charlotte, United States Mindlance Full time

    Job Descriptions: In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Software Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented...

  • Angular Developer

    1 week ago

    Charlotte, United States Motion Recruitment Partners LLC Full time

    Angular Developer Charlotte, NC **Hybrid** Contract $69.5/hr - $78.31/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes...

  • Senior Cloud Security Engineer

    1 week ago

    Charlotte, United States Liberty Personnel Services, Inc. Full time

    A full time, direct hire position is open due to growth. Qualified candidates will have similar experience to the following: AWS Professional experience in Cloud Architecture and/or Engineering Expert knowledge of SDLC Expert in building and deploying a CI/CD pipeline Experience in DevOps/DevSecOps/GitOps Technical knowledge on Automation, configuration and...

  • QA Tester

    15 hours ago

    Charlotte, United States ShiftCode Analytics Full time

    Interview : Phone and F2F Visa : All apart from OPT and CPT Candidate must be local. Onsite from Day-1. Description : 24 months project 1. Bachelor's degree in Engineering, Computer Science, or equivalent 2. 8+ years of hands-on software test development experience, including both functional and non- functional test experience within an agile...

  • Lead Digital User Experience Designer- Remote

    3 weeks ago

    Charlotte, North Carolina, United States Belk Full time

    The role of the Lead Digital User Experience Designer is to manage and support a team of designers in creating the online user experience through concepting user flows, sitemap, wireframes and design assets and through gathering research and conducting usability testing.This position combines passion for crafting user-centered solutions with expertise in...

  • Lead Digital User Experience Designer- Remote

    2 weeks ago

    Charlotte, United States Belk Full time

    The role of the Lead Digital User Experience Designer is to manage and support a team of designers in creating the online user experience through concepting user flows, sitemap, wireframes and design assets and through gathering research and conducting usability testing.This position combines passion for crafting user-centered solutions with expertise in...

  • RSA Automation SME

    3 weeks ago

    Charlotte, United States Motion Recruitment Full time

    Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a RSA Automation SME in Chandler, AZ,Westlake, TX or Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our...

  • Corporate Project Engineer

    2 weeks ago

    Charlotte, United States Genpak LLC Full time

    Corporate Project Engineer JOB DESCRIPTION   REPORTS TO:              Director of Commercialization   DIRECT REPORTS:      None   FLSA STATUS:            Exempt   ROLE:                          This position has overall management responsibility for major capital equipment and facilities projects in...

  • Corporate Project Engineer

    2 weeks ago

    Charlotte, NC, United States Genpak LLC Full time

    Corporate Project Engineer JOB DESCRIPTION   REPORTS TO:              Director of Commercialization   DIRECT REPORTS:      None   FLSA STATUS:            Exempt   ROLE:                          This position has overall management responsibility for major capital equipment and facilities projects in...