Member Services Specialist/Teller

2 months ago

Midland, United States Dow Credit Union Full time
Job DescriptionJob Description

Member Services Specialist

Dow Credit Union in Midland, MI is seeking a dedicated and customer-oriented individual to join our team as a Part Time Member Services Specialist/Teller. In this role, you will serve as the primary point of contact for our credit union members, assisting them with their inquiries, account transactions, and fulfilling their financial needs. Your exceptional customer service skills and attention to detail will help build positive relationships between our members and Dow Chemical Employees' Credit Union.

Would you like to join a supportive organization that invests in its employees? Do you want to build a long-term career in the people helping people industry with an established and award winning company? If so, please read on

This position earns a competitive starting pay of $15 an hour. We provide terrific benefits to our part time staff, including quarterly and annual incentives, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you, apply today


DOW CREDIT UNION: OUR MISSION

In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 70,000 members and have over $2 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members.

In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI). We are an equal-opportunity employer.


Member Services Specialist

We are a fast-paced and member-focused financial institution committed to providing exceptional service to our members. As a Member Services Specialist, you will be an integral part of our team, working with members to ensure a positive experience that enhances existing and potential member relationships.

  • Welcome and greet members in a courteous and professional manner.
  • Process various account transactions, including cash and check transactions, transfers, withdrawals, deposits, loan payments, check requests, purchase of money orders, VISA gift cards, stamps, etc.
  • Ensure accurate balancing of daily work within the required time frame.
  • Provide superior service and adhere to the credit union's quality service standards.
  • Protect credit union member assets by verifying member identities and adhering to security practices.
  • Assist members in resolving basic account issues and provide problem resolution support.
  • Utilize multiple systems, such as Card Wizard, Jabber, and Travelex, proficiently.
  • Conduct check negotiations and determine holds according to credit union policy.
  • Perform various file maintenance duties, including address changes, scheduled automatic payments and transfers, and travel dates.
  • Apply check hold decisioning within your authority.
  • Perform auditing functions for ancillary items such as stamps, gift certificates, and raffle tickets.

TO EXCEL AS A MEMBER SERVICES SPECIALIST

High school diploma or equivalency required

Up to six months of cash handling or customer service experience preferred.


Work Schedule

12:35-5:35 Monday through Friday

Every other Saturday


ARE YOU READY TO JOIN OUR TEAM?

If you possess the required qualifications and are looking for a member service role, please submit your application along with your resume. We look forward to reviewing your application and considering you for this opportunity. Apply now to become a part of our team with our 3-minute, mobile-friendly application. We look forward to meeting you



Job Posted by ApplicantPro

  • Full Time Member Service Representative/Teller

    3 months ago

    Midland, United States Members First Credit Union Full time

    ** Full Time Member Service Representative/Teller** **Job Category****:** MEMBER SERVICE **Requisition Number****:** FULLT001307 Showing 1 location **Job Details** **Description** MEMBER SERVICE REPRESENTATIVE Non-Exempt Reports to: Branch Manager Position Overview The primary purpose of this position is to assist Members First Credit Union to deliver on...

  • Teller and Member Support Specialist

    1 week ago

    Midland, Texas, United States Members First Credit Union Full time

    Full-Time Member Services AssociateJob Category: MEMBER SERVICESPosition OverviewThe primary objective of this role is to support Members First Credit Union in fulfilling its mission: to foster a brighter future. To accomplish this, the position must embody our brand promise: We believe in you. This entails being reliable, compassionate, and eager to assist...

  • Teller

    3 months ago

    Midland, United States My Community Credit Union Full time

    Job DescriptionJob DescriptionSummary:To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Cross-sells credit union products and services. Ensures that members are aware of electronic services, such as remote deposit capture, online banking, Bill Pay, e-statements, mobile app, and online...

  • Teller

    3 weeks ago

    Midland, United States My Community Credit Union Full time $14 - $15

    Job DescriptionJob DescriptionSummary:To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Cross-sells credit union products and services. Ensures that members are aware of electronic services, such as remote deposit capture, online banking, Bill Pay, e-statements, mobile app, and online...

  • Teller Supervisor

    3 months ago

    Midland, United States PROSPERITY BANK Full time

    Job DescriptionJob DescriptionPOSITION PURPOSEResponsible for implementing existing policies, procedures, and systems involving cashiering operations and customer service functions. Coordinates, directs, and assigns work. Responsible for smooth flow of Teller lines, adequate window coverage, and general training. Oversees provision of a full range of...

  • Teller (Full Time) - Midland, West

    3 weeks ago

    Midland, United States PROSPERITY BANK Full time

    Job DescriptionJob DescriptionPOSITION PURPOSEPerform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND...

  • Teller Midland

    4 weeks ago

    Midland, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • Teller Midland

    3 weeks ago

    Midland, United States Quality Talent Group Full time

    Job DescriptionJob DescriptionWhy Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a...

  • Full-Time Member Services Associate

    1 week ago

    Midland, Texas, United States Members First Credit Union Full time

    Position Title: Full-Time Member Services AssociateJob Category: MEMBER SERVICEPosition Overview:The primary objective of this role is to support Members First Credit Union in fulfilling its mission: To foster a brighter future. To accomplish this, the individual must embody our brand promise: We believe in you. This entails being reliable, compassionate,...

  • Food Service Team Member

    2 days ago

    Midland, Michigan, United States Creative Dining Services Full time

    Job Summary:Creative Dining Services is seeking a dedicated and detail-oriented Catering General Food Service Worker to join our team at Northwood University. As a key member of our catering team, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key...

  • Automotive Service Specialist

    2 weeks ago

    Midland, Texas, United States Sewell Full time

    Automotive Service Specialist - BMW Are you eager to elevate your career as an Automotive Service Specialist with a century-old, locally owned dealership that offers abundant opportunities? The Sewell Family of Companies, operating in West Texas, employs over 500 professionals across multiple cities, representing five of the world's leading automotive brands...

  • Teller

    2 months ago

    Midland, United States My Community Credit Union Full time

    Job DescriptionJob DescriptionTo assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Cross-sells credit union products and services. Ensures that members are aware of electronic services, such as remote deposit capture, online banking, Bill Pay, e-statements, mobile app, and online loan...

  • Client Service Specialist

    2 weeks ago

    Midland, Texas, United States Sewell Full time

    Client Service Specialist - Sewell Family of Companies The Sewell Family of Companies is in search of a Client Service Specialist who is meticulous, driven, and possesses excellent interpersonal skills to assist our clients with their vehicle service and maintenance requirements. As a Client Service Specialist, the individual will play a crucial role in...

  • Member Support Representative

    2 weeks ago

    Midland, Texas, United States Members First Credit Union Full time

    Full-Time Member Services AssociateJob Category: MEMBER SERVICERequisition Number: FULLT001307Position OverviewThe primary objective of this role is to support Members First Credit Union in fulfilling its mission: to foster a brighter future. To accomplish this, the position must embody our brand promise: We believe in you. Our commitment is to be reliable,...

  • Social Services Specialist II

    5 days ago

    Midland, Texas, United States Texas Department of Aging & Disability Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Social Services Specialist II to join our team at the Texas Department of Aging & Disability Services. This is a challenging and rewarding role that requires strong case management skills, excellent communication abilities, and a passion for providing high-quality services to vulnerable...

  • Welder Specialist

    4 days ago

    Midland, Texas, United States Deep Well Services Full time

    Job SummaryWe are seeking a skilled Welder Specialist to join our team at Deep Well Services. As a key member of our operations fleet, you will be responsible for performing general welding and fabrication tasks to maintain and improve our equipment and facilities.Key ResponsibilitiesPerform general welding repairs, improvements, and fabrication on oilfield...

  • Automotive Service Specialist

    2 weeks ago

    Midland, Texas, United States Car Guys Full time

    Become a Valued Member of Our Automotive Team Are you an experienced Automotive Service Specialist seeking a fulfilling career with exceptional benefits? Look no further! Car Guys is actively searching for dedicated professionals to join our automotive family.Here’s why you should consider this opportunity:Attractive Salary Package: We recognize and reward...

  • Talent Acquisition Early Career Specialist

    1 week ago

    Midland, United States Kelly Services, Inc. Full time

    #x 9; Manage the application to interview process for US Early Career programs with close partnership with Functional Staffing Leaders and Early Career Recruiters Serves as member of NA Early Career team and contributes to the overall regional early Talent Acquisition, Specialist, Acquisition, Talent, Leader, Staffing, Business Services

  • Customer Service Specialist

    3 weeks ago

    Midland, United States Dow Chemical Full time

    Executes the order entry process and manages the order fulfillment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity. Maintains a thorough know Customer Service Specialist, Customer Service, Specialist, Business, Manufacturing, Retail

  • Travel Nurse RN Labor and Delivery Specialist

    2 days ago

    Midland, Texas, United States PRN Healthcare Services Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistPRN Healthcare Services is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join our team.Job SummaryWe are looking for a highly motivated and experienced Travel Nurse RN Labor and Delivery Specialist to provide high-quality patient care in a dynamic Labor and Delivery setting.Key...