Insurance Customer Service Representative

2 weeks ago

Wolfforth, United States Insurance Coverage Of Texas Full time
Job DescriptionJob Description

Job Summary


Insurance Coverage of Texas, a rooted independent insurance agency, is expanding in Wolfforth, TX. We are currently accepting applications for a experienced "Insurance" Customer Service Representative". College degree accepted but not required. Must be a friendly, honest, outgoing person with strong computer skills and enjoy working with the public. www.ICOTX.com


Experienced is preferred. Property/Casualty licensed will be required in order to work in the insurance industry.


Insurance Sales Representative Position Overview- Insurance Coverage of Texas is a statewide agency handling several top insurance companies. We are currently looking to hire an insides sales/customer service representative. The representative will work as a member of the team focused on providing insurance to help customers protect their vehicles, property, agribusiness and commercial business.


Insurance Sales Representative Responsibilities:

  • Establish customer relationships
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and
  • Service customer insurance needs
  • Answers phone calls and advises accordingly
  • Complete policy changes, answer policy and billing questions, take payments, and provide requested
  • Documentation of workflow
  • Cross-sell
  • Provide prompt, accurate, and friendly customer service.
  • Perform other related duties as assigned or required.
  • Enthusiastic about the role that insurance and financial products play in members everyday lives
  • Strong communication skills
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Ability to work as a team player
  • Strong computer skills
  • Ability to multi-task


Insurance Sales Representative Requirements:

  • Property & Casualty license
  • Seasoned Property & Casualty licensed agent may qualify for higher income.
  • Signing bonus for experienced NM licensed Property & Casualty insurance agent with more than 3 years licensed.
  • Ability to pass pre-employment testing.


Compensation is depending on your interview and skills.


  • Job Type: Full-time. Simple IRA after 2 years full time employed


Required education:

  • High school or equivalent


Required experience:

  • Customer Service: 1 year
  • Computer: 2 years
  • Public Relations: 1 year
  • Sales: 1 year


Required languages:

  • English
  • Spanish


About Us:


We are a New Mexico owned and operated firm of proven professionals and caring and conscientious people-the kind of people you can depend on for all your insurance needs in New Mexico and Texas-specializing in the needs of rural and urban New Mexico and Texas families and businesses.


We have a commitment to maintain a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service to each of our clients for all their insurance needs.


MISSION STATEMENT :

I

NSURANCE COVERAGE OF TEXAS. is a professional organization dedicated to providing the best Insurance protection at the most reasonable price to as many people as possible. The agency's goals are: To provide the best possible personal service to our customers in order to keep them on long-term relationship and a satisfied customers. To maintain a professional and efficient work environment which helps each person to achieve his or her personal goals. To deal with the public fairly and honestly and to be a respected member of the community. To earn a reasonable profit for and do the best job possible for the insurance companies we represent. www.ICOTX.com


WHO WE ARE:


INSURANCE SERVICES OF NEW MEXICO, INC. DBA INSURANCE COVERAGE OF TEXAS is a New Mexico corporation headquartered in Fort Sumner, New Mexico. The agency was started in September of 1980 by Mike Teeter. The current officers and owners of the corporation are Mike's daughter and son-in-law:


President - James P. Lyssy


Vice President/Secretary - Christie L. Lyssy


Since its beginning in 1980, INSURANCE SERVICES OF NEW MEXICO, INC. has enjoyed steady growth over the years and has become recognized as one of the leading insurance agencies in the area. We have earned our reputation for professionalism as a result of the special attention given to the particular needs and requirements of our customers.


INSURANCE SERVICES OF NEW MEXICO, INC. is licensed and does business in New Mexico, Arizona, Colorado, Kansas, Oklahoma and Texas.


We have three offices conveniently located to meet your needs. Click on each to meet our staff. Para su conveniencia habla en espanol For your convenience we speak Spanish


Job Type: Full-time


Salary: $31,200.00 to $48,000.00 /year


Let's get to work www.ICOTX.com


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

Insurance Sales Representative Responsibilities:

  • Establish customer relationships
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and
  • Service customer insurance needs
  • Answers phone calls and advises accordingly
  • Complete policy changes, answer policy and billing questions, take payments, and provide requested
  • Documentation of workflow
  • Cross-sell
  • Provide prompt, accurate, and friendly customer service.
  • Perform other related duties as assigned or required.
  • Enthusiastic about the role that insurance and financial products play in members everyday lives
  • Strong communication skills
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Ability to work as a team player
  • Strong computer skills
  • Ability to multi-task

Requirements

Required education:

  • High school or equivalent


Required experience:

  • Customer Service: 1 year
  • Computer: 2 years
  • Public Relations: 1 year
  • Sales: 1 year


Required languages:

  • English
  • Spanish - A plus to have.

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