Customer Service Representative

3 months ago


Harrisburg, United States Focal Point Remodeling Full time
Job DescriptionJob Description

Focal Point Remodeling in Harrisburg, PA is looking to hire a CSR - Contact Center Professionals.

Focal Point Remodeling is an established remodeling company with a supportive work environment is looking to expand it's Contact Center Team.

This position earns a competitive wage of $15/hour plus bonus pay. We provide fantastic benefits, including lucrative bonuses, medical insurance, and paid vacation.

If this sounds like the right opportunity for you, Apply today

ABOUT FOCAL POINT REMODELING

Focal Point Remodeling has established itself as the premier company for bathroom remodels as well as window and door installations in South Central and South Eastern PA. Family-owned and operated, we are a business known for creating truly unique designs for our customers. We pride ourselves on offering trustworthy service, ensuring each and every client receives exceptional treatment from start to finish.

Our customers are not the only ones who enjoy the VIP treatment. Our team is top-notch, which is why we always strive to show them how much we truly value their contributions. We greatly appreciate our amazing employees, providing them with a close-knit environment where they are treated like family Join us

A DAY IN THE LIFE OF A CSR - CONTACT CENTER PROFESSIONAL

As a CSR - Contact Center Professional, you become a pro at generating appointments for our design consultants. This position is the first step in setting up homeowners to meet with our Sales Professionals and design the remodeling project of their dreams. You develop relationships with the homeowners and actively listen to their needs for their home projects. Great customer service is a must as you are the first voice of the company. The CSR plays an extremely vital role in our company.



QUALIFICATIONS

  • Computer proficient
  • Strong communication and interpersonal skills
  • Willingness to learn our system

We offer 100% paid training - no experience is necessary

WORK SCHEDULE

This position is full-time and we offer various shifts between the hours of 8:30 am to 7 pm Monday- Friday, and rotating Saturday shifts.

ARE YOU READY TO JOIN THE FOCAL POINT FAMILY?



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