REGIONAL PHARMACY TECHNICIAN
4 weeks ago
The Regional Pharmacy Technician (RPT) is a vital position in the retail pharmacy and therefore plays an important part in the success and culture development of our store. This job demands a professional, caring and service-oriented attitude. For this position, a person must be good with people, patient, understanding, and able to work while a variety of different tasks are going on simultaneously, always leading by example and nurturing/maintaining our HomeTown mission.
The Regional Pharmacy Technician reports directly to the District Pharmacy Manager helping to train, mentor and support the practice of pharmacy to be in alignment with HomeTown Pharmacy policy. The Regional Pharmacy Technician acts as a role model of professionalism, ethical behavior, and effective decision making at all times. HomeTown is built on the commitment of serving others – customer, community, teammate and company. The RPT is held to high standards and always leads by example in maintaining our HomeTown mission.
The job expectations and responsibilities of a Regional Pharmacy Technician include:
- Must be a licensed technician.
- Must be able to travel to multiple locations to assist in staffing store.
- Greet/wait on/service/answer question etc. for the store’s customers
- Receive prescriptions/gather and process patient information
- Computer processing/adding patients, doctors, drugs, etc.
- Filling Rxs/processing/counting/labeling, etc.
- Answering the phone
- Call Doctor’s office for refills when needed
- Calling Doctor’s office for patient/Rx information –clarification, etc.
- Take phone in prescriptions from Doctor’s office @ pharmacists’ delegation
- Call insurance company when needed
- Checking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)
- Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc.
- Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory counts
- Reviewing and counting through Top 200 inventory when received from the Rx Services Dept
- Reviewing and attempting to correct prescriptions listed on Little A report
- Reviewing and correcting prescriptions listed on Negative Paid Report
- Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date
- Checking on owes and making sure items have been ordered and received promptly
- Stock Rx dept. daily with supplies/bags/vials, etc…
- Clean Rx dept.-straighten/dust/empty trash/vacuum, etc…
- File and complete daily information on Rx’s filled
- Separate and file invoices
- Check in C-IIs and complete order forms
- Return prescriptions to stock not picked after 30 days, credit insurance company and patient records
- Process third party checks via Epicor and enter into google drive spreadsheet daily
- Outdate checks are posted under miscellaneous, not third party
- Clean/maintain the computer system: delete duplicate drugs files, prescriber files, etc.
- Run cash register
- Help out front when necessary
- Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies
- Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services
- As needed/requested: move products/boxes; run errands/make deliveries; face products on shelving
- Strong communication skills – listening, verbal and written to provide visit updates to DPMs and Pharmacy Services department.
- Strong organization skills – balancing work load between store visits, employee development, and Pharmacy Services projects.
- Prioritization skills – ability to assess situations and prioritize based on need and benefit of individual, location and company.
- Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates.
- Have Fun and Be Positive Everyday
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