Program Manager

2 months ago

Easton, United States Unlimited Technology Full time
Job DescriptionJob Description

Come join our team At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers' ever-changing needs. We secure the facilities and networks of the world's leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

As a Program Manager, you will be responsible for overseeing the planning, development, and execution of multiple security technology programs within our organization for the Enterprise Accounts Group or EAG. You will collaborate closely with cross-functional teams, including engineering, operations, sales, Finance and customer support, to ensure the successful delivery of our security solutions to our clients. You will be a key driver in achieving program objectives, ensuring quality, managing risks, and delivering projects on time and within budge

Responsibilities:

  1. Program Planning and Execution:
  • Develop comprehensive program plans, including scope, deliverables, timelines, and resource allocation.
  • Coordinate with stakeholders to define program objectives and requirements.
  • Monitor and track progress of programs, ensuring adherence to timelines and budgets.
  • Must have a strong financial background and excel at managing budgets, conducting revenue forecasting, and overseeing invoicing and collections processes with precision and expertise.
  • Identify and mitigate potential risks, proactively addressing issues to maintain program momentum.
  • Manage program dependencies and facilitate effective communication across teams.
  • As a program manager, you will play a crucial role in overseeing and coordinating projects across multiple locations, necessitating occasional travel to ensure seamless execution and stakeholder engagement.
Cross-functional Collaboration:
  • Collaborate with engineering, product management, operations, and sales teams to align program objectives with business goals.
  • Foster effective communication and collaboration among team members and client to ensure program success.
  • Act as a liaison between internal teams, clients, and external partners to ensure smooth program execution.
Resource Management:
  • Identify and allocate appropriate resources, including personnel, equipment, and materials, to support program activities.
  • Manage and monitor resource utilization, adjusting as necessary to ensure optimal efficiency.
  • Participate in the interviewing and hiring process, specifically for technicians and IT staff who may be dedicated to the Enterprise Accounts Group
  1. Program Quality and Delivery:
  • Establish and enforce program management best practices and standards.
  • Conduct regular program reviews to assess performance and identify areas for improvement.
  • Ensure that all program deliverables meet the highest standards of quality and customer satisfaction.
  • Implement effective change management processes to address program scope changes and requirements.
  • Regularly engage with customers to ensure their utmost satisfaction, actively participating in meetings, surveying project progress, and addressing their needs throughout the entire development lifecycle.
Stakeholder Management:
  • Build and maintain strong relationships with clients, understanding their needs and ensuring program alignment.
  • Provide regular updates to stakeholders on program progress, milestones, and risks.
  • Address stakeholder concerns promptly, seeking resolutions that maintain client satisfaction.

Qualifications:

  • Bachelor's degree in engineering, computer science, business administration, or a related field.
  • Proven experience (7+ years) in program management, preferably within the physical security or technology industry.
  • Strong understanding of security technologies, including surveillance systems, access control, intrusion detection, etc.
  • Demonstrated ability to lead cross-functional teams and manage complex programs from initiation to completion.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in project management methodologies and tools.
  • Project Management Certification (PMP) or Certified Security Program Manager (CSPM) certification.

Join our dynamic and innovative team and contribute to our mission of creating safer environments through cutting-edge security technologies. If you thrive in a fast-paced, collaborative environment and possess exceptional program management skills, we would love to hear from you.

Benefits

  • Health, dental, and vision coverage
  • Life insurance
  • 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
  • Paid time off
  • 11 Paid Holidays

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

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