Studio Assistant

SweatHouz is the fastest growing recovery franchise business globally. SWTHZ is focused on accelerating the worlds adoption of contrast therapy through private suite experiences harnessing the power of infrared sauna and cold plunge Join one of our locations as an assistant studio manager, and help us with our local and national expansion

Job Summary

The SWTHZ assistant studio manager plays a critical role in helping the studio manager lead and motivate the team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence.

Essential Duties & Responsibilities

Sales and Membership Growth

• Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
• Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.
• Track and analyze membership data: Monitor key membership KPI’s and use insights to form strategic decision making.
• Partner with marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.

Leadership & Team Management

• Help the studio Manager coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles. Lead by example: Demonstrate exceptional work ethic, communication and customer service skills, inspiring your team to do the same.
• Performance management: Implementation effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews

Operational Excellence

• Maintain a clean, inviting, safe studio environment: implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members
• Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%
• Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in the team and member experience. Implement effective solutions as needed.

Job Based Qualifications, Knowledge, Skills & Abilities

1. Leadership: Can you inspire a shared sense of purpose in the studio. This includes leading your team through change, getting buy-in, and coaching through ambiguity.
2. Business Acumen: Can you see beyond the surface, understanding the intricate dance of sales and operations.
3. Strategic Thinking: Problems and challenges in the studio are not roadblocks, but puzzles waiting to be solved. Can you dissect a challenge, analyze it’s components and forge solutions that deliver financial results.
4. Persuasion: Relationship based selling is not coercion but building trust and value. Can you build trust with studio guests (intro’s) that creates a compelling vision for why they should join and become a member at the studio?
5. Delegation and Empowerment: Are you able to delegate in a manner that yields strong revenue and membership targets.

Minimum Educational Level /Certification

• High School Diploma or GED required
• Degree in a related field
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certification (AED) received through in person training required
• Specialized credentials preferred or equivalent work experience or education in specialized function

Minimum Work Experience and Qualifications

• 2+ years of experience in a sales environment.
• Experience with relationship-based selling, building value and overcoming objections.

Physical Demands / Environmental Conditions

• Must be able to lift 50lbs
• Physical efforts required for daily duties including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking