Hotel Houseperson

4 weeks ago

Springfield, United States Hilton Springfield Full time
Job DescriptionJob DescriptionDo you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challengeResponsibilities:
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
  • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Qualifications:
  • Hard worker with strong time management, organizational, and communication skills
  • 1 year experience as a houseperson or housekeeper strongly desired
  • Proven customer service experience with a strong guest-focused mentality
  • Good understanding of cleaning techniques and products
  • Graduated high school, received GED or equivalent
About Company

We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. We have a fitness center and free parking...WiFi's on us

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