Part-Time Guest Service Agent

1 month ago

Gulf Breeze, United States Pensacola Beach Property Full time
Job DescriptionJob Description

Job Overview:

We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must

Job Responsibilities:

  • Maintain guest relations
  • Manage guest reservations
  • Hold conversations regarding compensation with guests
  • Communicate with other departments and vendors
  • Maintain strong relationships with internal departments and external vendors
  • Manage phone systems
  • Cover the phone line
  • Ensure quality control and timely responses
  • Uphold the company core values and provide excellent customer service standards

Qualifications:

  • Reliable transportation to and from work
  • Proven customer service experience
  • Experience in the vacation rental or hospitality industry (Preferred not required)

Schedule:

  • Part-Time 25-30 hours per week.
    Working days will be between Sunday and Saturday, 8 am to 5:30 pm.
    Scheduled shifts are based on business needs.
    1-2 after hours on call shifts expected per week. Weekend work is required.

Pay:

Starting pay is $17/hour. Additional pay for after hours on call shifts.

About Us

Pensacola Beach Properties aims to attract, hire, and cultivate the area's best talent

Pensacola Beach Properties, established in 2009, provides vacation rental owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun, and fast-paced vacation rental company that manages properties across the panhandle of Florida

Pensacola Beach Properties is a faith-based company. Our company motto is "Because you Matter." We respect and appreciate all people. Our mission is to "Steward all people and properties entrusted to us with integrity and excellence." Our core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be REAL


Pensacola Beach Properties is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Pensacola Beach Properties makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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