Front Desk Pet Resort
3 weeks ago
About Us: All American Pet Resorts of North Brunswick is a premier destination for pet owners seeking top-notch care and accommodations for their beloved dogs. Our resort offers a luxurious and fun-filled experience for furry guests of all shapes and sizes. From spacious play areas to comfortable accommodations, we pride ourselves on providing a safe and enjoyable environment where pets can thrive.
Position Overview: We are currently seeking a friendly and customer-oriented Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in ensuring that every guest and their pet receives exceptional service from the moment they walk through our doors. This is a dynamic role that requires excellent communication skills, multitasking abilities, and a genuine love for people and dogs.
Responsibilities:
- Greet clients warmly and assist with check-in and check-out procedures for their pets.
- Answer phone calls and emails promptly, providing information about our services, rates, and availability.
- Schedule appointments and reservations for boarding, daycare, grooming, and other services using our reservation system.
- Maintain a clean and organized front desk area, including handling paperwork and processing payments accurately.
- Monitor and update pet records, ensuring that all necessary information is current and complete.
- Collaborate closely with other team members to ensure smooth operations and exceptional guest experiences.
- Assist with administrative tasks and special projects as needed to support the overall success of the resort.
- Previous experience in customer service or hospitality, preferably in a pet-related environment.
- Strong interpersonal skills and a positive attitude, with the ability to interact effectively with clients and colleagues.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computer applications, including Microsoft Office and reservation software.
- Passion for working with animals and providing outstanding care and service to pets and their owners.
- Flexibility to work evenings, weekends, and holidays as needed.
- Competitive compensation based on experience.
- Opportunities for growth and advancement within the company.
- Fun and supportive work environment surrounded by adorable dogs
How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience and why you're excited about the opportunity to join our team. We look forward to hearing from you
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