Banquet House Attendant

4 weeks ago


Pittsburgh, United States PROSPERA Full time
Job DescriptionJob DescriptionDescription:

The Crown Plaza Pittsburgh South is looking for a Banquet Set Up Houseperson to service our meeting rooms as we endeavor to provide flawless experiences for our guests.


Purpose of the Position:

Responsible for set up, tear down and cleaning of all banquet meeting rooms and other areas assigned according to hotel and brand standards.


Essential responsibilities:

  • The purpose of the Banquet Set Up Houseperson and Busser position is to set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards.
  • To ensure cleanliness and organizations done in a timely manner and to assist supervisor during large functions.
  • The Banquet Set Up Houseperson and Busser must ensure that all banquet and meeting rooms are properly set in a timely manner, so that the banquet service staff may prepare for functions.
  • Responsible for timely and safe breakdown of meeting rooms after event completion.
  • Must refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions.
  • Complete set up of all AV equipment.
  • Promoting a positive atmosphere to guests is a key role of a hotel houseman. During cleaning and setting up for events, a houseman has the potential of encountering many guests. Being friendly and giving a smile to each visitor is important. These little actions go a long way in making guests want to return to a hotel for future trips. Hotel housemen should also ask patrons how their stays are going and if they need any assistance when passing them in the hotel common areas.
Requirements:

Physical Demands/Abilities:

  • Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
  • Written communication skills to mark completed rooms on daily paperwork.
  • Stand and/or walk for varying lengths of time, often long periods.
  • Must be able to lift thirty-pounds (30) pounds on an individual basis, pushing two hundred (200) pound carts, or collectively helping team members move larger loads than the weight limits listed above.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Visually inspect rooms for asymmetry, cleanliness, and possibly guest belongings that have been left behind in vacant rooms.
  • Work in an environment that is demanding and physical with fluctuating adverse temperatures.
  • Frequent reaching, twisting, bending, stooping, walking, standing, stair climbing handling, and smiling.

Previous hotel experience is a plus.





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