Current jobs related to Teller (Experienced) - Troy - Catskill Hudson Bank

Catskill Hudson Bank (CHB) has an immediate opening for a full-time, experienced Teller in our Green Island, NY Branch. We are seeking an individual who is interested in a career in the financial industry and has teller, customer service, and cash handling experience.  The successful candidate will perform a variety of financial transactions and recommend additional products and services to our customers.

ROLE AND RESPONSIBILITIES
 Actively and consistently supports all efforts to simplify and enhance customer service.
 Provides excellent customer service in a courteous, professional and enthusiastic manner.
 Communicates with customers as well as internal bank staff in a courteous and professional manner.
 Answers inquiries regarding checking and savings accounts, as well as other bank related products.
 Explains and promotes bank products and services to new and existing customers.
 Gains familiarity and complies with the Community Reinvestment Act (CRA), Bank Secrecy Act (BSA),
Equal Opportunity Employment Act, as well as bank policies and procedures.
 Assist with customer inquiries and direct customers to other personnel as required
 Contributes to overall branch sales goals.
 Answers inquiries regarding checking and savings accounts, as well as other bank related products.
 Opens and closes the branch, maintains and stays abreast of security policies and procedures.
 Adhere to the bank’s security and audit controls. Maintain dual control.
 Review customer documents for accuracy and completion and process accordingly.
 Operates and balances cash drawer on a daily basis and within established guideline.
 Maintains effective control over cash at all times.
 Assists with verifying currency and coin shipments as needed. Maintains dual control.
 Accepts and accurately processes various transactions, including, but not limited to: check cashing, loan
payments, deposits, and withdrawals.
 Balance and process ATM and Night Drop deposits following dual control and procedure.
 Balance and process Vault and Night Drop deposits following dual control and procedure.
 Process Stop Payments via Onboard Deposits.
 Setup and process AFT via Onboard.
 Order checks through Harland Clarke.
 Process and request branch file maintenance.
 Assist Head Teller/Branch Manager with daily reports (closed accounts, new account, new CIF, etc.).
 Assist Head Teller/Branch Manager with branch record retention.
 Maintains a satisfactory difference record. Minimizes cash differences and losses.
 Maintains a neat and organized workspace.
 Crosstrain on all functions within the branch.
 Performs all other duties as assigned.

All candidates are subject to a pre-employment background check including credit reports and past employment references. All inquiries must be favorable for an applicant to be considered for employment.

Qualifications

• High School Diploma or Equivalent
  
• Prior 3+ years of experience in a banking or financial institution is preferred
• Excellent oral communication and customer service skills
• Strong sales skills and abilities

Benefits

• Health Insurance
• Vision and Dental Discount Program
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Educational Assistance Program

Catskill Hudson Bank (CHB) is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

CHB is also in compliance with the Americans with Disabilities Act (ADA); therefore, if any assistance is needed in the application process, please contact us.  

CHB retains a Whistleblower Policy that is aligned with New York State’s Labor Law Section 740 and the Expansion Labor Law 741.