Customer Service Representative
2 weeks ago
Customer Service Representative - Lehi, UT location.
A career at Ardent could be just what you're looking for As a Customer Service Representative, you’re a problem solver, managing, making quick decisions, and interacting with a dynamic team.
Your position:
- Answer the phone in a timely and professional manner.
- Track and trace loads to aid the sales team.
- Provide support to carriers and customers.
- Transfer calls to the appropriate team.
- Be knowledgeable about the industry to be able to handle issues promptly.
- Know the transportation management system thoroughly.
Job Types: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental Insurance
- Health Insurance
- Paid time off
- Vision Insurance
Weekly day range:
- Monday through Friday
Work setting:
- In-person
- Call center experience.
- Communication skills.
- Ability to de-escalate situations.
- Problem-solving skills.
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