Clinic Manager
4 weeks ago
Sterling Ridge Orthopaedics & Sports Medicine is looking for a full-time Clinic Manager for our Spring and/or Woodlands office to join our top notch team of professionals
Monday - Friday, 40 hours, EXEMPT
Oversee the following positions: Surgery Schedulers, DME, X-Ray, Medical Assistants
Position may have to trouble some
JOB SUMMARY:
The Clinic Manager is responsible for the administration of the clinic side of the practice. The Clinic Manager directly supervises the clinic staff, giving them direction to meet the departmental goals and to assure appropriate personnel coverage to support the patients as well as the physicians. Ensures the clinic is running smoothly by supervising and implementing policies and procedures for clinic staff, training, engaging and developing employees; along with ensuring an efficient patient flow in the clinical area. Works closely with other clinic managers, department managers and Director of Operations.
JOB DUTIES:
o Provides regular and on-going training (cross-training) for clinic staff
o Ensures training and follow through on company policies, objectives, and practices
o Frequent formal and informal meetings with clinic staff and other department managers to foster engagement, development and communication
o Facilitate individual and team development that drives positive results
o Evaluates and completes preview for clinic staff
o Hold individual check-in meetings (monthly at minimum) with assigned team members
o Work closely with providers to ensure clinic is running smoothly
o Spear heads the orientation, onboarding/training, and skills evaluation of new employees and current employees
o Responsible for implementation, auditing, and holding clinic staff and providers accountable for Medicare Quality program
o Applies clinical principles and practices and coordinates patient-care activities with physicians and physician assistants to provide continuity of and quality patient-care.
o Participates in care for patients as needed; identifying and solving problems with care provided and overseeing clinical areas to verify patient needs are being met.
o Develops/recommends/revises patient-care policies and procedures as necessary.
o Completes periodic chart reviews for completeness, accuracy and compliance. Ensures feedback/training is done with providers and medical staff.
Requirements:EDUCATION:
• Bachelor’s degree or Advanced degree preferred
• Graduate of accredited school of nursing/BSN or degree in health administration, preferred.
• CPR certified.
QUALIFICATIONS:
• Minimum 3-5 years of clinical management experience
• Minimum 5-10 years of clinic healthcare experience
• Clinic experience preferred
• Ability to deal professionally, courteously, and efficiently with the public/staff and to remain calm under stress
• Ability to promote favorable facility image with patients, physicians, insurance companies, and the general public
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