Medical Receptionist and Customer Support

2 months ago


Sioux Falls, United States River Ridge Oral & Maxillofacial Surgical Center Full time
Job DescriptionJob DescriptionAt River Ridge Oral Surgery, our doctors and staff are committed to providing optimal oral surgery care in a professional, friendly and calm environment. We are looking for someone to join our team who specializes in patient interactions both in person and via the phone. Phone interactions will include communication with patients daily to assist with questions and prepare for upcoming surgeries.Job Description:40 hours Hours: Monday-Thursday 8am-5pm Friday 7am-3pmHealth/Dental insurance401k contribution after 1 yearPTO after 90 daysElective benefits

Responsibilities:
  • Answering phone calls in a high call volume practice
  • Scheduling appointments
  • Transferring phone calls to the correct department
  • Saving confidential documents to appropriate place
  • Processing patient payments
  • Administrative support
  • Understand and maintain Privacy Practices
  • Answering questions regarding surgery, insurance and billing
Qualifications:
  • High School Diploma/GED
  • Strong telephone skills
  • Experience with Excel, Word, Outlook preferred
  • Ability to maintain a productive workspace
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Excellent customer service and problem resolution skills


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