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Mobility Loaner Associate

3 months ago

Los Angeles, United States Century West BMW Full time
Job DescriptionJob DescriptionThe Service Mobility Loaner Associate helps ensure complete customer satisfaction by greeting customers, explain loaner process, and answering customer questions.

The ideal candidate has a high energy level, positive attitude, desire to work in a fast-paced environment, and a valid driver’s license. Benefits
  • Medical
  • Dental
  • Vision
  • 401K
Responsibilities
  • Explain loaner agreements
  • Verifying customer information
  • Drive vehicles to and from service lane, service stalls, and parking lot as needed
  • Answer customer inquiries
  • Process loaner paperwork
  • Retrieve and deliver vehicles from property locations
  • Perform other duties as assigned
Qualifications
  • Able to work flexible schedules and some weekends
  • Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
  • High school diploma or equivalent
  • Professional attitude and the ability to deliver best-in-class customer service
  • Reliable transportation to and from work every single day
  • Valid driver's license and clean driving record
  • TSD Experience
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.