Customer Service Agent
2 months ago
$100,000 At Plan Earnings
Responsibilities:- Interact with the sales lead to maintain and improve service and product knowledge
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Ensure customer account information is up-to-date
- Identify common customer issues and bring them to the attention of the team
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Follow up with client and potential client communication
- Reach out to potential and emerging clients
- Must have graduated high school, received a G.E.D. or equivalent
- Excellent active listening, interpersonal, and communication skills
- Strong knowledge of customer interface and interaction
- Experience with phone sales, cold calling, telemarketing, and related fields is preferred
- Real estate knowledge and background are preferred
At The MORE Real Estate Group, we know that who you’re in business with matters. In an industry with one of the highest turnover rates, we know that THRIVING in a real estate career requires top-notch training, coaching, support, and systems. We’re proud to offer an environment where people come to experience more. MORE growth, MORE opportunity, MORE time, and MORE enjoyment.
With a combined 40+ years of history in real estate, Brian Martell, Ricky O’Neal, and Shelby Ryburn have a unique perspective on what the client experience and agent experience should look like. We have ranked in the top 1% in the Northern California and Hawaii region because of our approach to service and relationships both with our clients and with our internal team of professionals who are among the most committed, yet who also function more like family.
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