Regional Operations Manager

1 month ago

Spirit Lake, United States Iowa Dental Associates, LLC Full time
Job DescriptionJob DescriptionDescription:

Iowa Dental Associates is looking for a Regional Operations Manager to join their growing team


Territory: Northwest Iowa and Sioux Falls, SD


Must be willing to travel more than 50% of the time.


Responsibilities:

  • Listen, hear, understand, assess, find solutions, decide best course of action
  • Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes culture and values daily
  • Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
  • Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
  • Execution of the Operational Model with consistency to meet identified office imperatives in partnership with the local lead dentist(s)
  • Continuously assess staffing and recruitment needs; support Office Managers to effectively identify, hire, and onboard practice talent.
  • Recruit, hire, and develop Practice Managers. Provide coaching, conduct performance appraisals, and implement corrective actions when necessary
  • Maintain open lines of communication with Office and Dental leadership to ensure they have the necessary support for success
  • Attain business goals through the achievement of revenue and profitability objectives. Refer to KPIs
  • Provide training and development support to ensure all practice staff demonstrate knowledge of our business model, operating procedures, and protocols.
  • Support daily office operations within the region as necessary.
  • Respond to clinical and operational concerns; be accessible and responsive.
  • Other related functions as requested by supported Practice Owners.


Requirements:

  • Clinical Knowledge in Dentistry
  • Bachelors Degree
  • Proficient Knowledge in Microsoft Office
  • Must be willing to travel
Requirements:


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