Member Service Associate
2 weeks ago
Job Summary: Responsible for providing members with efficient, accurate, and friendly services, while promoting other products and services.
Essential Functions:
- Provide accurate, timely, and courteous service to our members in processing transactions efficiently.
- Maintain confidentiality of all member information and verify member ID according to CIP procedures.
- Follow all branch opening and closing procedures.
- Follow check acceptance procedures and ensure checks balance through Check 21 machine.
- Process night drop and mail according to procedures.
- Process draft and ACH stop pays and any fraud documents as needed.
- Maintain a drawer within Balancing Guidelines.
- Recognize opportunities and take initiative to cross-sell products and services.
MidWest America Federal Credit Union is an Equal Opportunity Employer
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Member Services
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