Responsibilities

• Process on-road, off-road, and watercraft vehicle titling and registration (including out-of-state).
• Reassign incoming titles from trades-ins and outright vehicle purchases
• Process lien payoffs and outright purchase checks
• Notify customers when title paperwork is available with an option to pick up or mail out
• Resolve titling issues through interaction with customers, dealers, and regulatory agencies
• Follow-up with different lending institutions on the release of ELT and physical titles
• Verify the accuracy of completed forms
• Ensure appropriate inspections are requested from third parties
• Run administrative and titling errands within town, including:
  • Albany County Courthouse (Clerk's Office, Treasurer's Office)
  • Post Office
  • Local lending institutions
• Some light accounting, AP/AR, and cash management duties as assigned by management
• Perform other duties as assigned by management

Requirements

• Careful attention to detail
• Ability to work independently and prioritize tasks
• Excellent communication and customer service skills:
  • Verbally: in person and over the phone
  •  Written: by email/direct messaging and physical correspondence
• General computer proficiency
• Ability to meet deadlines and to work well under pressure

Skills and Experience Preferred, Not Required

• Vehicle title experience
• Notary certification
• Proficiency in Microsoft Office/Google Workspace Applications
• General accounting experience, including:
  • AP/AR
  • Financial account reconciliations
  • Cash management
  • General ledger

Schedule

• Availability at least half day on Mondays is needed
• Scheduling during regular business hours (Tuesday-Saturday 8:30am to 5:30pm) is flexible