Customer Service Specialist

4 weeks ago


Clovis, United States Milan Institute Full time
Job DescriptionJob DescriptionDescription:

We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.


Position Overview:


As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.


Responsibilities:

  • Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
  • Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
  • Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
  • Provide exceptional customer service, attending to clients’ needs and preferences throughout their salon experience.
  • Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
  • Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
  • Process payments and manage cash register transactions.
  • Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
  • Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
  • Assist with other administrative tasks and salon projects as needed.



Requirements:

Requirements:

  • High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
  • Previous experience in a customer service role, preferably in the beauty or salon industry.
  • Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
  • Excellent organizational skills and attention to detail in managing appointments and salon operations.
  • Enthusiasm for working with students and supporting their learning and development.
  • Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
  • Proficiency in using salon management software or booking systems is a plus.
  • Basic knowledge of cosmetology services, terminology, and beauty product brands.
  • Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
  • Flexibility to work evenings and weekends based on salon hours and client demands.

Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities An Equal Opportunity Employer.


If you're interested, Apply Now


Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.



  • Clovis, United States Business Marketing Firm Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will be a...


  • Clovis, United States Business Marketing Firm Full time

    The customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will be a part of creating and delivering...


  • Clovis, United States Business Marketing Firm Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will be a...


  • Clovis, United States Business Marketing Firm Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will be a...


  • Clovis, United States AGI Fresno Full time

    Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Specialist position might be what you are looking for! Our Company is a small, but mighty marketing and...


  • Clovis, United States AGI Fresno Full time

    We prioritize the consumer experience above all else, mirroring the hospitality industry's commitment to exceptional service. Our Customer Service Associates play a pivotal role in serving local communities by offering a diverse range of products and services from our esteemed clientele, thereby enhancing brand awareness and community outreach. As a Customer...


  • Clovis, United States AGI Fresno Full time

    At Aces Global Inc, we prioritize the consumer experience above all else, mirroring the hospitality industry's commitment to exceptional service. Our Customer Service Associates play a pivotal role in serving local communities by offering a diverse range of products and services from our esteemed clientele, thereby enhancing brand awareness and community...


  • Clovis, California, United States Aces Global Full time

    Our company specializes in taking our clients' product inquiries and turning them into profitable accounts. This approach has increased our clients' brand popularity and created additional opportunities within our company. Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last...


  • Clovis, California, United States Aces Global Full time

    Our company specializes in taking our clients' product inquiries and turning them into profitable accounts. This approach has increased our clients' brand popularity and created additional opportunities within our company. Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last...


  • Clovis, United States Caliber Collision Centers Full time

    Service Center Clovis - N Sunnyside Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend...


  • Clovis, United States Pioneer Executives Full time

    At Pioneer Executives, our dedicated team is deeply committed to making a positive impact on our community. We're looking for an Entry Level Customer Service Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to supporting...


  • Clovis, United States U-Haul Full time

    Location: 120 N Prince St, Clovis, New Mexico 88101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Clovis, United States U-Haul Full time

    Location: 120 N Prince St, Clovis, New Mexico 88101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Clovis, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 4700 Mabry Dr. Clovis, NM, 88101 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...


  • Clovis, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 4700 Mabry Dr. Clovis, NM, 88101 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast,...


  • Clovis, United States The UPS Store #6629 Full time

    Job DescriptionJob DescriptionTHE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital...


  • Clovis, United States The UPS Store #6629 Full time

    Job DescriptionJob DescriptionTHE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital...


  • Clovis, United States Loves Travel Stops & Country Store Full time

    Req ID: 434468Address: 4700 Mabry Dr. Clovis, NM, 88101 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s!At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces....


  • Clovis, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434468 Address: 4700 Mabry Dr. Clovis, NM, 88101 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Lov Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Clovis, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434468 Address: 4700 Mabry Dr. Clovis, NM, 88101 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Lov Customer Service, Cashier, Retail, Service, Commercial Driver, Customer