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Dispatch Operations Specialist
2 weeks ago
Transport Care Services is seeking a Dispatch Clerk to join our growing team. If you are looking for an exciting place to work and the opportunity to make a difference in the lives of others, Transport Care Services is the right company for you
Under the supervision of the Operations Manager, the Dispatch Clerk manages and coordinates the day-to-day operations of the division.
This is a full-time position that sits onsite at our Columbia Bush River Division. The ideal candidate will have prior transportation experience. Administrative experience is required.
Day to Day of the position:
- Answering the phone in a professional manner at all times.
- Pulling the manifest for the next day from Vet Ride.
- Entering the Rides into Routing Box.
- Setting up driver assignments in Routing Box.
- Scheduling the next day trips in Routing Box.
- Entering completed trips into Vet Ride.
- Ensuring that the Drivers' time sheet is turned into the Operations Manager daily.
- Maintaining Vehicle files and inventory.
- Monitor Drivers to ensure on time performance.
- Make assignment changes during the day as necessary.
- Assist Drivers in locating their pickups.
- Assisting Passengers with ETA's of their pick up.
- After hours phone coverage.
- Weekend phone coverage.
- Drive as necessary.
- Any other Duties that are assigned.
Requirements:
- High School Diploma or Equivalent.
- Previous office or administrative experience.
- MS Office.
- The ability to multitask.
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