Entry Level Customer Service Assistant
2 weeks ago
Join Our Team: Entry Level Customer Service Assistant
Are you passionate about delivering exceptional customer service and eager to kickstart your career in a creative and dynamic environment? Look no further Style Netbox is seeking a dedicated Entry Level Customer Service Assistant to join our team.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll play a vital role in providing outstanding support to our clients and ensuring their experience with us is nothing short of extraordinary. You'll assist with inquiries, resolve issues, and help maintain strong client relationships, all while embodying our commitment to creativity and excellence.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Assist customers with product or service-related questions, troubleshooting, and providing appropriate solutions.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address customer concerns and escalate complex issues as needed.
- Stay updated on industry trends and best practices to enhance our customer service approach.
Qualifications:
- High school diploma or equivalent; bachelor's degree in Marketing, Communications, or related field preferred.
- Strong communication and interpersonal skills, with a customer-centric approach.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Proficiency in Microsoft Office suite and CRM software is a plus.
- Previous customer service experience is preferred but not required.
Benefits:
- Competitive hourly wage: $19 - $24.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity to work with a creative and innovative team in a collaborative environment.
- Potential for career growth and advancement within the company.
- Access to training and development resources to enhance your skills.
If you're ready to embark on a rewarding career journey in customer service and contribute to our mission of redefining brands, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's unleash creativity together. Apply today
Location: Santa Ana, CA
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