Automotive Service Manager

1 week ago

Midland, United States Betten Baker Buick GMC Midland Full time
Job DescriptionJob Description

Baker Auto Group of Midland

Baker Automotive Group is one of the region's premier auto groups, serving communities throughout central and western Michigan.  We have a terrific opportunity for a qualified candidate to oversee the service department at our beautiful Cadillac Buick GMC store in Midland, MI.  If you have a proven track record of growing sales, customer satisfaction and profitability, your next job awaits  This is a full-time, salaried position with performance bonus.

What the right candidate brings to the table:

  • You have run a service department before.  You have the playbook and you know how to execute.
  • You are not the person needing the training, you are the person doing the training.
  • You know how to recruit, staff and motivate every person in the department.

Job Responsibilities:

  • Manages Service Advisor and Technician staff.
  • Implements processes that deliver a world-class customer experience.
  • Grows service sales and repair order volume.
  • Understands and ensures compliance with the manufacturer warranty and policy & procedures.
  • Controls areas of waste; keeps receivables and policy expense within guides.
  • Oversees department maintenance and upkeep.
  • Ensures the department and personnel remain compliant with company, factory and government policy and regulations.

Skills & Qualifications:

  • 5 years of experience in the retail automotive service business
  • 2 years of experience as service manager.
  • Experience with General Motors and CDK dealer management system is a plus.
  • A current valid driver’s license and insurability rating is required
  • High School Diploma or equivalent; College degree is preferred.

Benefits Include:

  • Health, dental, life and vision insurance
  • 401(k)
  • Paid Time-Off
  • Continued professional development

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