Community Resource Associate

2 months ago


Langhorne, United States Family Service Association Of Bucks County Full time
Job DescriptionJob Description

JOB TITLE: Community Resource Associate

LOCATION: Langhorne

SUMMARY: This position requires oversite of the Family Service Food, Diaper, and Pet Pantry. Oversite includes managing daily operations, engaging with pantry recipients, volunteers, staff, and community partners.

SCHEDULE: Monday, Thursday, Friday from 8:45am to 4:15pm every week. 7.5 hours each day.

DUTIES AND RESPONSIBILITIES:

  • On-site management of daily operations of the food pantry when open: Monday, Thursday, and Friday 9am-4pm.
  • Adhere to Food pantry regulations, ensure safe food handling procedures.
  • Unlock Freezers and Refrigerators, ensuring equipment is at proper temperature, by documenting on monthly temperature logs.
  • All communication regarding food pantry inquiries via in person, telephone, and electronic communication.
  • Receiving food deliveries, and completing food pick-ups, when volunteers are not available. (Bucks County Cooler, United Way Help Center, Caring for Friends, and Wegmans)
  • Unload and organize all pantry donations in a timely manner.
  • Track and enter data daily in food pantry database.
  • Review pantry documentation to ensure completion and accuracy.
  • Perform other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • This position has no supervisory responsibilities.

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
  • Computer skills required: Inventory Software; Microsoft Outlook and Excel; Credible.

COMPETENCIES:

  • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Continually required to stand
  • Continually required to walk
  • Continually required to sit
  • Continually required to utilize hand and finger dexterity
  • Continually required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Occasionally exposed to outside weather conditions
  • Occasionally exposed to extreme heat or cold (non-weather)
  • While performing the duties of this job, the noise level in the work environment is usually moderate.
  • The employee must frequently lift and /or move more than 50 pounds
  • Specialized equipment, machines, or vehicles used: Agency vehicle
  • Fast-paced environment


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