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Assistant Manager
4 months ago
Responibilities Include:
Wears a "manager's hat” in operating the store.
- Knowledgeable and proficient in each position within the cafe.
- Successful completion of the Cafe Basics, Certified Trainer, and Crew Leader Training Programs.
- Recruits and trains new Crew Members to ensure the café is performing properly.
- Manages and delegates daily functions of the café including prepping product, making food and smoothies, serving customers, and completing daily and weekly cleaning duties.
- Leads and coaches staff during each shift to ensure brand standards are upheld.
- Helps manage the brand experience, including hospitality, quality control, and speed of service.
- Ensures all safety and security policies are being followed as set by the brand.
- Trains cross functional Team Members to ensure the store is staffed at the appropriate level.
- Manages the inventory with the manager and par levels.
- Ensures equipment is operable to execute brand standards.
- Drives servsafe compliance and proper food handling procedures.
- Performs any additional tasks necessary to run the store.
Legally able to work within the State and Federal guidelines.
- Servsafe certification Preferred.
- Strong in driving operational execution in both FOH and BOH.
- Self-starter; able to clarify ambiguity, make solid decisions, and create solutions in a fastpaced organization.
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced café environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
Assistant Managers can expect to have a 35-50 hour work week, dictated by the needs of the business.
• Some early mornings, late evenings, weekend, and/or holiday hours and will have additional opening/closing responsibilities.
• Leads Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast paced, upbeat environment with no fryers
• Comfortable with a high level of change