Client Relations Associate

2 weeks ago


Rochester, United States CH Promotions Full time
Job DescriptionJob Description

At CH Promotions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Associate role was made for you  

Responsibilities of a Client Relations Associate: 

  • Establish and maintain long lasting business and client relationships 
  • Identify, troubleshoot, and provide clients resolutions to their issues and concerns 
  • Maintain open communication between our clients, their consumers, and our Client Relations Associate Team 
  • Utilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitions 
  • Provide clients with an individualized purchasing experience and utmost customer service 
  • Coordinate with sales team to ensure process orders are completed and installation dates are set 
  • Document client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates 
  • Collaborate with fellow Client Relations Associates, and other Customer Service and Sales team members that all sales targets are met 

The Ideal Candidate as a Client Relations Associate: 

  • High School Diploma or equivalent certification required 
  • Bachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred 
  • 1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferred 
  • People-oriented and passionate about building relationships 
  • Charismatic and personable demeanor that transpires to fellow Client Relations Associates and other Customer Service team members 
  • Results driven and self-motivated to improve interpersonal skills 
  • Practices active listening and is empathetic to client’s concerns
  • Solution-oriented and takes initiative in resolving unexpected challenges

Powered by JazzHR

H4GQS8HjPg



  • Rochester, United States CH Promotions Full time

    Job Description Job Description At CH Promotions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall...


  • Rochester, United States CareerBuilder Full time

    Job Description Job Description At CH Promotions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall...

  • Client Relations and Office Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Rochester, United States Prudential Financial Full time

    Our goal is to hire the right person to join our fantastic financial planning team located in Rochester, MN. Responsibilities (summary): You will be joining a support team that manages the administrative tasks for a group Financial Advisors. Daily responsibilities and tasks take on a wide array of duties to help support the advisors and our clients.Financial...


  • Rochester, United States Prudential Financial Full time

    Our goal is to hire the right person to join our fantastic financial planning team located in Rochester, MN. Responsibilities (summary): You will be joining a support team that manages the administrative tasks for a group Financial Advisors. Daily responsibilities and tasks take on a wide array of duties to help support the advisors and our clients.Financial...

  • Client Associate

    6 days ago


    Rochester, United States UBS Full time

    Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: keep management systems up-to-date with client information educate clients on account services and capabilities help with the preparation of reports and other materials for client meetings collect the right documentation for opening new...

  • Client Service Associate role

    Found in: Talent US C2 - 2 weeks ago


    Rochester, United States Insero Talent Solutions Full time

     Insero Talent Solutions is recruiting a Client Service Associate for a dynamic financial services firm in Rochester, NY. Financial services firm seeks self-starter to keep growing office organized. This integral position will provide exceptional customer service to clients, work directly with, and support the administrative needs of our financial advisors...


  • Rochester, United States Insero Talent Solutions Full time

    Job DescriptionJob DescriptionInsero Talent Solutions is recruiting a Client Service Associate for a dynamic financial services firm in Rochester, NY.Financial services firm seeks self-starter to keep growing office organized. This integral position will provide exceptional customer service to clients, work directly with, and support the administrative needs...


  • Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...

  • Client Services Associate

    Found in: Appcast US C2 - 14 hours ago


    Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...

  • Client Services Associate

    Found in: Appcast Linkedin GBL C2 - 2 days ago


    Rochester, United States FIG Talent Solutions Full time

    JOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...

  • Account Manager

    2 weeks ago


    Rochester, United States Equity Experts Full time

    Job DescriptionJob DescriptionEquity Experts is a local, hyper-growing company looking to add a driven and professional Account Manager / Client Service Specialist to our team. The person will work with clients who have questions, concerns, or require information about the services provided by Equity Experts and provide solutions that fit those...


  • Rochester, United States CH Promotions Full time

    We are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If...


  • Rochester, United States CH Promotions Full time

    We are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If...


  • Rochester, United States CareerBuilder Full time

    Overview: Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities: Discover Your Passion and...


  • Rochester, United States Hawkins Ash CPAs Full time

    Job Description Job Description Hawkins Ash CPAs is looking to hire a Senior Tax Associate for our Rochester office. At Hawkins Ash CPAs we place value on you and your career . We celebrate and encourage both personal and professional growth and empower leaders. We cultivate and preserve a strong culture of inclusivity – where everyone is invited to boldly...


  • Rochester, United States CareerBuilder Full time

    Job Description Job Description Hawkins Ash CPAs is looking to hire a Senior Tax Associate for our Rochester office. At Hawkins Ash CPAs we place value on you and your career . We celebrate and encourage both personal and professional growth and empower leaders. We cultivate and preserve a strong culture of inclusivity where everyone is invited to boldly...


  • Rochester, United States CareerBuilder Full time

    **Clinical Support Associate** **Job Details** **Job Location** Liberty Manor - Rochester, NY **Position Type** Full Time **Education Level** High School Diploma or GED **Salary Range** $19.50 - $20.00 Hourly **Job Shift** Evening **Description** Under general supervision, provides a safe, therapeutic environment for the residents through clinical support...


  • Rochester, United States Catholic Charities Family & Community Services Full time

    Job DetailsJob LocationLiberty Manor - Rochester, NYPosition TypeFull TimeEducation LevelHigh School Diploma or GEDSalary Range$19.50 - $20.00 HourlyJob ShiftEveningDescriptionUnder general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention...

  • Sales Associate

    1 week ago


    Rochester, United States Rifz Textiles Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve customer...

  • Sales Associate

    22 hours ago


    Rochester, United States Rifz Textiles Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve customer...