Production Project Manager

2 weeks ago

Pembroke, United States BCI Acrylic Independent Dealers Full time
Job DescriptionJob Description

Seeking a Production Project Manager to join our growing team in the Pembroke, MA and surrounding areas markets. The goal of this position is to coordinate and manage the installation process of residential Baths safely and profitably while never sacrificing quality.
This position is fast paced, challenging, and rewarding. For the right candidate, there is an excellent opportunity for growth and success within our company as we continue to grow.
Positions Overview:
Creating a fresh solution to bath remodeling we offer a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions. It has extended that level of quality into all our products.
Primary Purpose & Function:

  • Monitor overall installation process for baths jobs; take measurements and complete pre-installation inspections, order materials, and assign projects to installation crews.
  • Maintain exceptionally high standards of customer contact and service overall as the primary liaison between the company, customers, and subcontractors.
  • Manage and supervise the Installation and Service teams daily; provide direct leadership, management, and support to the team.
  • Ensure that departmental goals are met and adhere to established policies and procedures.
  • Accountable for completion of projects on time, within budget, and within quality standards, to meet business performance expectations.
  • Troubleshoot and resolve escalated customer service issues to maintain customer satisfaction.
  • Evaluate and select subcontractors in all markets for quality, cost, and reliability.
  • Oversee the ordering of materials to ensure quality and cost control.
  • Ensure all installation processes are followed consistently; conduct job site inspections and evaluations of the final product delivered by the subcontractors.
  • Act as a vital member of the Leadership Team, proactively contributing to the company's continued growth, improvement, and advancement.
  • Participate in corporate initiatives and process improvements as needed.
  • Update the operating system with job status and information for customers.
  • Establish control and monitor the progress of all processes involved in Baths operations.
  • Perform quality control checks for new orders.
  • Ensure OSHA compliance on all installations.
Desired Skills/Experience:
  • 2 years' experience in acrylic bath systems is a requirement OR 5 years trim/cabinet building experience.
  • 3 years of construction and installation experience as a project lead or foreman required.
  • Knowledge of construction and code requirements
  • Resourceful problem-solving abilities
  • Excellent organizational, time management, multi-tasking, and skills while managing information for multiple jobs.
  • Versatility and a willingness to work within changing priorities.
  • Ability to work independently in a fast-paced environment.
  • Ability to bend over, lift and carry 50 lbs
  • High School Diploma/GED
  • All candidates hired must pass a background check and drug test.
  • Valid driver's license and clean driving record
We Offer:
  • Competitive base salary
  • Paid, professional training program and opportunities for career advancement.

Our mission is to improve our clients' homes and lives by making their living spaces more beautiful and comfortable.
Apply today and learn about your successful future as a team member.
We are an Equal Opportunity Employer. It considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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