Database Analyst

2 months ago

Indianapolis, United States Vergence Full time
Job DescriptionJob Description

Hybrid position. Must live in the Indianapolis area.

Pay: $36.29/hour

In this role you will:

  • Possess working knowledge of the parameters of information contained in provider source documents.
  • Maintain standard production and standard accuracy rate on assigned tasks.
  • Manage data exporting and importing across database systems, including experience with Tableau and
    excel.
  • Comprehend and apply moderately complex procedures involved in the data screens.
  • Be detailed oriented; follow-up thoroughly on assigned tasks and projects.
  • Inform Manager on status of tasks through progress reports.
  • Manage and update the resources in the Mobile App and entire database to update provider capacity.
  • Resolve discrepancies in source documents prior to entering by referring to procedures in program area
    and/or consulting with the Helpline Manager.
  • Utilize database system to add, update, and maintain the resource providers active.
  • Assist in producing caller data reports by various filters such as referrals, call type, needs, providers, etc
    within our database.

Requirements:

  • Minimum of two years working with database management systems or in a related field is preferred.
  • Associate's/Bachelor's degree in Human Services, Information Technology, Informatics or a related program.
  • One year of working knowledge and relevant database experience with AIRS training.
  • Excellent logical and analytical skills; ability to make decisions regarding data entry information within
    specific program area of work.
  • Highly proficient in the use of Microsoft Office 365, specifically with Excel and database software.
  • Knowledge of Information and Referral (I&R) standards.
  • Knowledge and/or certification of AIRS (Alliance of Information and Referral Systems) standards.

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