Medical Case Manager

2 weeks ago

Buffalo, United States Evergreen Health Full time
Job DescriptionJob Description

Evergreen Health

The Medical Case Manager is responsible for comprehensive coordination of medical care (and linkage to supportive services and retention in care) to improve health outcomes for patients of Primary & Specialty Care Services. Candidate will identify and address barriers to support the improvement of patient outcomes, retention and adherence. They collaborate with and support team members to ensure a patient focused approach to care. As part of the essential functions of this position, the Medical Case Manager:

  • Conducts initial assessment, and conducts follow-up interviews annually with patients in the primary care setting.
  • Provides linkage and referrals to all other appropriate wrap-around services and programs available throughout the Evergreen Association and the community to address any identified barriers or challenges.
  • Ensures patient retention in care through monitoring, patient reminders and identifying and addressing any barriers directly or through referrals if necessary.
  • Maintains complete, current and accurate patient files through the electronic medical records system (Medent) complying with agency protocols and confidentiality policies.
  • Completes documentation of all patient encounters within the Medent system ensuring all input is current and accurate.
  • Attends/arranges case conferences with internal and external service providers regarding common patients as necessary to meet patient's needs.
  • Conduct field reporting to ensure accurate reporting.
  • Provides opportunities for development of health supporting life skills to enhance the patients’ health literacy and capacity to self-advocate for healthcare.
  • Maintains a positive and respectful attitude providing outstanding customer service to all patients and association staff, always recognizing that patient needs are the association’s top priority.

Qualified Candidate will have a Bachelor’s degree in health, human or education services and one (1) year of qualifying experience working with the following populations: persons with HIV infection, and/or persons with a history of mental illness, homelessness, or chemical dependence; OR Associates degree in health, human or education services and two (2) years of qualifying experience working with the following populations: persons with HIV infection, and/or persons with a history of mental illness, homelessness, or chemical dependence . Working knowledge utilizing EMR systems required (Medent, highly preferred). Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must demonstrate time management and organizational skills, and familiarity with computers and MS Office software. Sensitivity to HIV/AIDS, addiction and LGBT issues and ability to work effectively with people from diverse cultures and socioeconomic conditions essential.

Job Type: Full-time

Required education: Bachelor's (plus 1 year experience); OR Associate’s (plus 2 years experience)

Required experience: Experience working with persons with HIV infection, and/or persons with a history of mental illness, homelessness, or chemical dependence

Additional requirements: Familiarity with EMR systems and MS Office software


What Evergreen Health Offers You:

  • Multiple comprehensive medical health insurance plans for you to choose from
  • Dental and Vision coverage at no cost to you
  • Paid Time Off package that equals 4 weeks of time in your first year
  • 403b with a generous company match
  • Paid parking or monthly metro pass
  • Professional development opportunities
  • Paid lunch breaks


  • Medical Case Manager

    4 weeks ago

    Buffalo, United States Catholic Charities of Buffalo Full time

    Job DescriptionJob DescriptionWe are hiring a FULL-TIME (35 hours per week) MEDICAL CASE MANAGER for our IRAP program with Catholic Charities to help our clients in the city of Buffalo at our Herkimer Office.Catholic Charities of Buffalo Offers:12+ paid holidays for full-time25 PTO days a year for full-timeFlexible schedules Comprehensive health, dental &...

  • Case Manager

    2 weeks ago

    Buffalo, United States Community Health Center of Buffalo Full time

    **Job Summary:** The Case Manager will provide case management, coordinate services, and counsel individuals. They will assist in accessing entitlements, benefits, and community resources to reduce dependence on emergency assistance programs. **Responsibilities:** - Counsel on a short-term basis and provide crisis intervention services. - Assess client...

  • Case Manager

    4 weeks ago

    Buffalo, United States TFI Family Services, Inc. Full time

    Job DescriptionDescription****Average hourly rate is $24.88 (including wage, incentives, bonuses, overtime, shift differential, etc.)*******This position has hybrid capabilities for those that live in or around the Chanute area. ***Do you like working with children and families? Then TFI Family Services has the job for you!We are looking for a full-time Case...

  • Health Home Case Manager

    2 weeks ago

    Buffalo, United States Harmonia Collaborative Care Full time

    Looking for a rewarding opportunity in a supportive environment?  Harmonia is the right place for you! Employee voted one of WNY's Best Places to Work Generous Paid Time Off 13 Paid Holidays 2 Mental Health Days Medical, Dental, Vision Employee Referral Program Work, Life, Balance Welcoming Team Environment  Sustainable Expectations for the position If you...

  • Health Home Case Manager

    2 weeks ago

    Buffalo, United States Harmonia Collaborative Care Full time

    Job DescriptionJob DescriptionLooking for a rewarding opportunity in a supportive environment? Harmonia is the right place for you!Employee voted one of WNY's Best Places to WorkGenerous Paid Time Off13 Paid Holidays2 Mental Health DaysMedical, Dental, VisionEmployee Referral ProgramWork, Life, BalanceWelcoming Team Environment Sustainable Expectations...

  • Hospice RN Case Manager

    2 weeks ago

    Buffalo, United States Moments Hospice Full time

    RN Case Manager Job Description Summary The registered nurse plans, organizes and directs hospice care and is experienced in nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individual and families within their homes and...

  • Sr. Case Manager Immigration

    1 week ago

    Buffalo, United States GEO Group Inc. Full time

    Benefits Information Benefits As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to...

  • Sr. Case Manager Immigration

    2 weeks ago

    Buffalo, United States BI Incorporated Full time

    Job Description Benefits Information Benefits As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as...

  • Sr. Case Manager Immigration

    2 weeks ago

    Buffalo, United States The GEO Group, Inc. Full time

    Benefits Information Benefits As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to...

  • Sr. Case Manager Immigration

    2 weeks ago

    Buffalo, United States BI Incorporated Full time

    Job Description Benefits Information Benefits As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as...

  • Targeted Case Manager

    1 month ago

    Buffalo, United States Spectrum Health & Human Services Full time

    Job DescriptionJob DescriptionAgency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in...

  • Targeted Case Manager

    2 weeks ago

    Buffalo, United States Spectrum Health and Human Services Full time

    Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of...

  • Case Manager

    2 weeks ago

    Buffalo, United States Endeavor Health Services Full time

    Endeavor Health Services (formally Mid-Erie Mental Health Services) is hiring a Behavioral Health Team Case Manager to join our team to work with the NFTA.The BHT Case Manager functions as a specialized member of the treatment team and will provide direct service by linking clients to providers of services in the community as determined in the treatment...

  • Case Manager

    4 days ago

    Buffalo, United States Endeavor Health Services Full time

    Endeavor Health Services (formally Mid-Erie Mental Health Services) is hiring a Behavioral Health Team Case Manager to join our team to work with the NFTA.The BHT Case Manager functions as a specialized member of the treatment team and will provide direct service by linking clients to providers of services in the community as determined in the treatment...

  • Case Manager

    2 days ago

    Buffalo, United States Endeavor Health Services Full time

    Endeavor Health Services (formally Mid-Erie Mental Health Services) is hiring a Behavioral Health Team Case Manager to join our team to work with the NFTA.The BHT Case Manager functions as a specialized member of the treatment team and will provide direct service by linking clients to providers of services in the community as determined in the treatment...

  • Senior Case Manager

    2 hours ago

    Buffalo, United States Weinberg Campus Full time

    Job DescriptionJob DescriptionJOB TITLE: Senior Counselor / Case ManagerDEPARTMENT: Greenwood Residences | West Seneca, NYSenior COUNSELOR RESPONSIBILITIES:The Senior Counselor is responsible for providing support to 13 seniors in an Office of Mental Health group home.Teaching residents problem-solving techniques.  Assisting residents in development...

  • Supported Housing Case Manager

    2 days ago

    Buffalo, United States Cazenovia Recovery Systems Full time

    Cazenovia Recovery is a great place to work! We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, support groups, and housing. Responsibilities Assists residents in obtaining housing that meets standards of quality set by HUD Facilitates relationships between...

  • Targeted Case Manager

    1 week ago

    Buffalo, United States Endeavor Health Services Full time

    Endeavor Health Services is currently seeking a compassionate and dedicated, full-time Targeted Case Manager/Psychosocial Rehabilitation (TCM/PSR) Specialist to join our dynamic team. In this vital role, you will have the opportunity to make a significant impact on the lives of individuals with mental health challenges by providing comprehensive case...

  • Housing Case Manager

    4 days ago

    Buffalo, United States Spectrum Health and Human Services Full time

    Job Description Job Description **Full-time: 2550 Main Street, Buffalo, NY** **Sign-on Bonus: $2,500** JOB DESCRIPTION: To provide housing case management services and support to adult individuals who are homeless, or at risk of being homeless, with mental health, chronic health, substance use & co-occurring issues with the goal of obtaining and maintaining...

  • Housing Case Manager

    4 weeks ago

    Buffalo, United States Spectrum Health and Human Services Full time

    Job DescriptionJob Description**Full-time: 2550 Main Street, Buffalo, NY****Sign-on Bonus: $2,500**JOB DESCRIPTION: To provide housing case management services and support to adult individuals who are homeless, or at risk of being homeless, with mental health, chronic health, substance use & co-occurring issues with the goal of obtaining and maintaining...