Salesforce Solutions Architect

***This position can be remote or based out of our headquarters in CT***

Company Overview

PRIA Healthcare Management, LLC offers a rewarding environment for hardworking, self-motivated individuals. Headquartered in the United States, we are a full-spectrum reimbursement services organization that partners with clients from early ideation through commercialization. Our team’s mission is to accelerate the adoption of healthcare innovation by advocating for consistent and reliable reimbursement. PRIA is comprised of experts from reimbursement/ market access, industry, business, and finance.

The Opportunity

The Salesforce Solutions Architect is the glue for our rapidly growing Product Team and plays a vital role in driving key strategic initiatives and projects as we continue to innovate on our platform. The Solutions Architect will work with Salesforce Developers, Product Leaders, and other stakeholders to create project plans, manage to budget, monitor, and report on all aspects of our Product Roadmap. The Solutions Architect will also work across functional teams to identify critical internal and external customer needs to deliver high value improvements and new capabilities to support our programs. This role needs to be able to define solutions in a scalable manner that can be reutilized across multiple clients and can become part of a product offering.

Job Responsibilities

• Manage the full project lifecycle on initiatives leveraging the Salesforce platform
• Work with stakeholders to define scope, budget, requirements, resources, and schedule
• Identify project risks/conflicts and develop mitigation strategies
• Develop monitoring and status reporting mechanisms for executive management
• Establish and maintain relationships with third parties and vendors
• Act as the key interface point between business stakeholders and the product team
• Track project performance & metrics to drive successful short and long-term goals
• Maintain clear and accessible project documentation
• Document Existing Architecture of the Salesforce Platform
• Dictate the direction of the platform architecture while keeping in mind the efficiency, scalability and configurable nature of the product
• Develop product roadmap to introduce enhancements and new features that can be utilized for additional revenue generation
• Establish a development lifecycle process from discovery to deployment.
• Regularly review Salesforce platform performance and user adoption, identifying areas for optimization and enhancement.

Requirements

• 3+ years of Project Management experience (Healthcare industry preferred, and PMP or PMI preferred)
• 5+ years of Salesforce Sales Cloud, Service Cloud, Experience Cloud experience (Salesforce Admin Certification required)
• Understanding of Apex, LWC, Aura Components
• Deep understanding of Salesforce architecture, design patterns, and limits. Expertise in data modeling, management, and security
• Ability to translate business requirements into technical solutions. Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills. Ability to articulate complex solutions clearly to both technical and non-technical stakeholders
• Experience leading technical teams and collaborating with project managers, and developers
• Knowledge of integrating Salesforce with other systems using middleware tools and APIs (preferably Mulesoft)
• Strong understanding of the Salesforce Platform, relevant best practices and experience managing complex Salesforce environments including 3rd party apps
• Analytical with a strong familiarity with project management tools, methodologies, and best practices
• Resourceful and motivated self-starter who can work relatively independently

Benefits

• Competitive compensation package
• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision plan
• 401K with 3% match
• Tuition Reimbursement Program
• Generous Employee Referral Program
• Rewards & Recognition Platform
• Professional development opportunities
• Employee health & wellness programs