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Director, Operations

3 months ago

Franklin, United States Smith Douglas Homes Full time
Job DescriptionJob Description

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for experienced Vice President of Operations to join our team in the Nashville, TN metro area. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment.

Position Summary:


The VP of Operations is responsible for managing and overseeing the production department, including all construction and warranty related activities and personnel. This individual ensures the proper creation, implementation and execution of all company policies and procedures while building and maintaining a positive “team” centered culture.

Essential Functions:

  1. Develop, implement and train company strategies, policies, and procedures to the production and warranty team members.
  2. Develop the master building schedule for each area within the division.
  3. Monitor and manage acceptable production scheduling and variance levels to ensure acceptable profit margins are achieved.
  4. Promote positive business relationships with trade partners to achieve the most competitive pricing while maintaining a high level of quality and predictability.
  5. Track and monitor the schedule/progress of every home under construction.
  6. Review and approve every variance purchase order and continually look for ways to improve to assure this variance is not repeated.
  7. Lead bi-weekly construction manager meetings to keep everyone informed of company policies, standards and safe work practices.
  8. Assist with monthly trade relations meetings and ensure that issues discussed during these meetings are documented and resolved.
  9. Help to resolve any issues with customers, team members and trades.
  10. Inspect or review projects to monitor compliance with building and safety codes, company polices and other regulations.
  11. Develop and implement quality control programs.
  12. Help implement new or modified plans and schedules in response to delays, bad weather, or construction site conditions.
  13. Oversee the creation of the lot matrices for every community.
  14. Identify challenging lot conditions and create solutions before building starts.
  1. Inspect communities on a regular basis to ensure the work conforms to specifications, budget, schedule and cleanliness.
  2. Produce monthly builder bonus report which includes reviewing each homes variance level and scheduled completion date.
  3. Review employee compensation every six months and make adjustments as warranted or as the market requires.
  4. Review every start package to ensure plans and specifications are clear and correct.
  5. Management Responsibilities to include:
    • Set and communicate realistic job expectations
    • Monitor job performance of direct reports, address performance issues
    • Coach and develop team
    • Continuously track the Construction Manager’s workload
    • Provide Construction Manager training (i.e. scheduling and SMART software)
    • Promote collaboration and teamwork
    • Interview and help select new candidates for the production and warranty teams
    • Manage assignment of Construction Managers to communities

Minimum Job Requirements:

Education: College degree in construction management or related field.

Experience: Minimum 10-15 years related experience with a mixture of residential construction and managerial experience.

Licenses or Certifications:

  • 10 Hour OSHA Certified Hazard Recognition
  • GSWCC Certified-Level 1A
  • State Residential Contractors License

Knowledge Required:

  • Extensive knowledge of established construction and maintenance practices, procedures and techniques as well as applicable building codes.
  • Knowledge of residential scheduling and budgeting.
  • Working knowledge of Microsoft Word, Excel and Outlook.
  • Ability to read and understand architectural drawings.
  • Ability to produce accurate estimates/takeoffs.
  • Extensive knowledge of OSHA and State NPDES policies and procedures.
  • Familiarity with a wide range of equipment and tools. Proficiency in skilled construction, maintenance and repair tasks.

Managerial Skills:

  • Time management skills
  • Set and communicate realistic job expectations
  • Monitor job performance of direct reports
  • Coach and develop team
  • Promote collaboration and teamwork

Computer Skills: Microsoft Office, Internet, Ability to learn SMART (proprietary software)

We are an equal employment opportunity employer and a certified Drug Free Workplace.

About Smith Douglas Homes:


New home builder, Smith Douglas was recently recognized by Builder Magazine as the 36th largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people’s quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home. Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed and affordable home.



We are proud to be a Certified Great Place to Work



Our mantra: “It’s amazing what you can accomplish when you don’t care who gets the credit”