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Inside Sales Representative

2 months ago

Macon, United States The Sign Store Full time
Job DescriptionJob DescriptionSalary:

THIS POSITION IS FOR AN INSIDE SALES REPRESENTATIVE FOR OUR MACON, GEORGIA STORE


The Sign Store is a “custom sign” shop.  We have been creating signs of all kinds since 1998. The Sign Store is a family oriented, team driven success story that began in a garage and is now a successful midsize business. We create and manufacture a variety of signs including yard signs, channel letters, billboards, monument signs, and much more.  Our culture is of friendly, loyal, professional employees that have been with the company for years. 


We are currently interviewing for an Inside Sales Representative position.  This is a position for candidates looking for a career of growth and opportunities.  


As the Inside Sales & Customer Service Representatives  you will report to the CEO of the company.  This is a full-time, inside sales position located in Macon, Georgia.  The ideal candidate will be self-driven, competitive, motivated, and have an attitude to succeed. 


Our expectations:

Provide top-notch sales techniques and customer service daily to new and existing clients.


Position Responsibilities:

  • Responds to phone calls, emails, text messages from clients both new and existing while representing the companies culture and values.
  • Greet customers with a smile even over the phone.  Assist to resolve customer needs and issues by listening, and clarification. 
  • Deliver exceptional customer service that will compel a customer to be engaged by being prepared Know your product, market trends, the competition.  Have a plan before the call and provide real effective solutions to meet your customer needs.
  • Build relationships with customers by meeting them face to face, or over the phone, investing time listening to their needs and ideas with respect and understanding.
  • Present and persuade with confidence.  
  • Provide appropriate support, time and attention needed for each job from start to finish. Collaborate with staff, management, and clients to ensure the quality and timely completion of each job.
  • Own your actions Whatever issues you encounter, within or outside of your job responsibilities, act, and resolve  You will have all the necessary tools needed for you to exceed and excel
  • create and maintain a customer follow up/satisfaction program
  • Create quotes, work orders, process payments when necessary. 
  • assist Sales Account Managers when needed. 
  • assist CEO with sales, quotes, work orders when needed. 


Minimum Requirements:

  • Proven experience as a sales professional with a track record of success in sales.
  • Strong and effective communication skills to build a lasting rapport with clients.
  • Open-minded individual with initiative to get involved to get things moving.
  • Confident, creative, with the ability to negotiate and up-sale current clients.
  • Must maintain a professional image and behavior while interacting with clients.
  • Work independently, manage time efficiently and prioritize tasks effectively.
  • Detail oriented, problem-solving with excellent follow through


Education:

  • Minimum of two years previous inside sales experience

Benefits:

  • Medical           
  • Dental
  • Vision
  • $50, 000 AD&D / Life policy – provided by The Sign Store
  • STD
  • Paid time off
  • Paid sick time.
  • Paid Holidays – Labor Day, Memorial Day, Fourth of July, Christmas Day,

        Thanksgiving Day, New Year’s Day

  • 401k plan – Voya – with up to 4% employer match


Sales account Managers will also be provided with a variety of sales tools, computer laptop, and other tools to help you succeed


We are one of the "BEST PLACES TO WORK" Our Culture is of friendly, hardworking, family oriented, individuals that produce the highest quality signs in the industry. Beautifying the world one sign at a time