Public Services Assistant

4 weeks ago


Bellingham, United States Whatcom County Library System Full time
Job DescriptionJob Description

The Whatcom County Library System (WCLS) is accepting applications for a part-time Public Services Assistant (PSA) - Mobile Services position. The Bookmobile departs from the Mobile Services offices at 5205 Northwest Drive, Bellingham, WA.

This posting will close at midnight on Thursday, June 6, 2024.

The Public Services Assistant- Mobile Services (Bookmobile Driver) drives the Bookmobile or library vans to predetermined stops and events, and assists patrons by providing a high level of customer service in a complete range of patron services including reference and readers' advisory services; Accesses information through the use of the electronic catalog and other library tools. Actively promotes the library, provides reference and readers' advisory, checks materials out, maintains the security of the bookmobile, performs similar tasks as required.

WORKING HOURS:

  • An average of Fourteen (14) hours per week, divided between Public Services Assistant (PSA)- Pay Level 7 and Mobile Services (Bookmobile Driver)- Pay Level 9, compensated at the appropriate pay level for the scheduled shift.
  • Regular Schedule: Mondays and Wednesdays 1:00 pm - 8:00pm.
  • Additional unscheduled hours up to a total of 1,222 hours annually, to substitute for absent Mobile Services staff, serving as the main backup for the bookmobile, homebound delivery services, as well as staffing or driving the bookmobile in parades and other events, including evening, weekend, and holiday shifts.
  • Successful candidate may be required to adapt to future schedule and/or worksite changes depending on library needs.

QUALIFICATIONS: Excellent interpersonal skills required: ability to communicate effectively and appropriately with people from diverse backgrounds, and work harmoniously with the public and other staff members is essential. An interest in popular culture. A belief that anyone can become a reader at any age. A sense of humor. A passion to learn new things continuously. An interest in working with young patrons. Ability to gain working knowledge of Whatcom County Library System's policies and procedures; ability to uphold intellectual freedom standards. Attention to detail, competent use of technology resources, and keyboarding skills required. Requires the ability to speak, understand, and write English clearly and concisely. Requires Associates Degree and one or more years of relevant experience; or equivalent training, education and/or experience. Requires physical and visual ability to utilize reference sources and to manipulate equipment. Ability to obtain valid Washington Driver's License and operate and drive the Bookmobile and homebound delivery vehicles safety, including in inclement weather on narrow and hilly roads. Ability to obtain valid documentation to cross International Border to Canada to access Point Roberts service area. Work requires considerable physical effort in the handling of materials up to 40 pounds and/or continual standing or walking 90%+ of the time. The Whatcom County Library System will comply with any pandemic related state or federal mandates and any other COVID mitigation practices deemed appropriate now or in the future.

The Whatcom County Library System values diversity and inclusion and we are interested in hiring candidates that are representative of the communities and patrons we serve.


New employees are subject to a CRC (criminal records check) per RCW 43.43.832.



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