Lead Care Manager

1 month ago

Watsonville, United States Serene Health Full time
Job DescriptionJob Description

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work

Job Summary:

This position is temporarily hybrid. Please see the last section for travel requirements for this position.

The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating
member services, and collaborating closely with members and families to ensure they receive
necessary medical treatment and support. The LCM will consult with members to determine
their needs, develop individualized action plans, and work with care teams to manage the
member experience effectively. Providing emotional support, resolving administrative issues,
and ensuring timely access to care are key aspects of the position. Compassion, healthcare
knowledge, and exceptional customer service are essential qualities for assisting members in
becoming self-sufficient in health.

Responsibilities:

● Interview members to assess medical and social needs and provide education about
their condition and medication, while developing individualized care plans.
● Respond to member inquiries and concerns, ensuring adherence to hospital and legal
requirements.
● Collaborate with interdisciplinary teams, locate medical and social resources, and
coordinate social service plans.
● Advocate for members, consult with healthcare providers, arrange appointments
and treatment plans, evaluate member progress, and assist with healthcare
barriers.
● Maintain empathy and professionalism while contacting members and families.
● Supporting behavioral health coordination, Substance Abuse and Community
Resources.
● Additional duties as assigned.

Requirements/Qualifications:

● Must have a valid California driver's license and valid vehicle insurance.
● High school, diploma or GED. (Required)
● Minimum of 1 year experience in case management, member care, customer
service, call center, or member care. (Required)
● MA certificate or Medical Terminology knowledge. (Preferred)
● Excellent communication, interpersonal, customer service and organizational skills.
● Computer skills for documentation, email and chat support.
● Proficient skills in working independently and collaboratively in a team to provide
member care.
● Proficiency in multitasking, organization, and attention to detail is required for
effectively providing care to multiple members simultaneously.
● Candidates should exhibit the capability to utilize resources effectively for
problem-solving while maintaining composure under pressure in a compassionate
manner.
● Applicants must demonstrate proficient speaking, reading, and typing abilities and
possess strong proofreading skills.

Working Environment / Physical Requirements:

● Must be able to travel using personal vehicle to complete outreach visits. Mileage
reimbursement for the use of your vehicle is at a standard rate.
● Prolonged periods of sitting at an office desk on the computer.
● Lifting: Able to lift up to 15lbs.

Travel Requirements:

  • Training will take place in San Ramon for the first 3 days, Monday - Wednesday
  • Hotel Accommodations covered by Serene Health.
  • Meal Stipend of $15/ meal provided by Serene Health while in training
  • Lead Care Manager will work remotely until the office in Watsonville is established
  • Lead Care Manager will report to San Ramon office 1x/ month until the office in Watsonville is established
  • Lead Care Manager will be fully on-site Mon - Fri once office is established

Pay range$24—$27 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

  • Lead Care Coordinator

    2 weeks ago

    Watsonville, California, United States Serene Health Full time

    Job OverviewEmpowering Wellness, Transforming LivesAt Serene Health, we are committed to enhancing the quality of life through wellness promotion. Our mission is to provide comprehensive support and care that not only addresses immediate health concerns but also fosters long-term well-being.As leaders in the healthcare sector, we strive to set new benchmarks...

  • Travel Nurse RN Labor and Delivery Specialist

    5 hours ago

    Watsonville, California, United States Lead Health Full time

    Job Title: Travel Nurse RN Labor and DeliveryLead Health is seeking a skilled Travel Nurse RN Labor and Delivery to join our team in Watsonville, California.Job SummaryWe are looking for a dedicated and compassionate Registered Nurse to provide high-quality patient care in a Labor and Delivery setting. As a Travel Nurse RN Labor and Delivery, you will have...

  • Registered Nurse

    2 weeks ago

    Watsonville, California, United States Lead Health Full time

    Position OverviewLead Health is currently seeking a dedicated travel nurse RN specializing in Labor and Delivery. This role involves providing exceptional care to patients during their maternity journey.Job ResponsibilitiesSpecialty: Labor and DeliveryDiscipline: Registered Nurse (RN)Employment Type: TravelWork Schedule: 36 hours per week, 12-hour night...

  • Registered Nurse

    2 weeks ago

    Watsonville, California, United States Lead Health Full time

    Position OverviewLead Health is currently seeking a skilled Travel Nurse RN specializing in Labor and Delivery. This role involves providing high-quality nursing care in a dynamic travel setting.Job ResponsibilitiesSpecialty: Labor and DeliveryDiscipline: Registered NurseEmployment Type: TravelWeekly Hours: 36 hoursShift: 12-hour night shiftsThis travel...

  • Travel Nurse RN Labor and Delivery Specialist

    6 days ago

    Watsonville, California, United States Lead Health Full time

    Job SummaryLead Health is seeking a skilled Labor and Delivery Travel Nurse to join our team.Job ResponsibilitiesProvide high-quality patient care in a Labor and Delivery settingCollaborate with healthcare teams to ensure seamless patient careDevelop and implement individualized care plans for patientsMonitor and maintain accurate patient recordsParticipate...

  • Registered Nurse

    2 weeks ago

    Watsonville, California, United States Lead Health Full time

    Position OverviewLead Health is actively seeking a skilled Travel Nurse RN specializing in Labor and Delivery. This role involves providing high-quality nursing care to expectant mothers and newborns during their critical moments.Job SpecificationsSpecialty: Labor and DeliveryDiscipline: Registered NurseDuration: 13 weeksWeekly Hours: 36 hoursShift: 12-hour...

  • Registered Nurse

    2 weeks ago

    Watsonville, California, United States Lead Health Full time

    Position OverviewLead Health is actively seeking a skilled travel nurse RN specializing in Labor and Delivery for an exciting opportunity. This role is designed for professionals who are passionate about providing exceptional care in a dynamic environment.Job ResponsibilitiesSpecialty: Labor and DeliveryDiscipline: Registered Nurse (RN)Employment Type:...

  • Traveling Diagnostic Imaging Specialist

    1 week ago

    Watsonville, California, United States Lead Health Full time

    Job SummaryLead Health is seeking a skilled Traveling Diagnostic Imaging Specialist to join our team. As a Mobile Medical Imaging Professional, you will be responsible for providing high-quality diagnostic imaging services to patients in various healthcare settings.Key ResponsibilitiesOperate and maintain advanced imaging equipment, including...

  • Mobile Medical Imaging Professional

    1 week ago

    Watsonville, California, United States Lead Health Full time

    Job SummaryLead Health is seeking a skilled Traveling Diagnostic Imaging Specialist to join our team. As a Mobile Medical Imaging Professional, you will be responsible for providing high-quality diagnostic imaging services to patients in various healthcare settings.Key ResponsibilitiesOperate and maintain advanced diagnostic imaging equipment, including...

  • Taxation Strategy Lead

    2 weeks ago

    Watsonville, California, United States Brewer Morris Full time

    Key Responsibilities:Tax Compliance ManagementOversee the preparation of core book-tax adjustments for federal and state tax filings, along with year-end provision calculations.Administer Tax fixed asset depreciation schedules.Direct the collection and analysis of data for Federal and Domestic R&D Tax Credits, including risk assessments.Facilitate the...

  • OTC Application Tech Lead

    3 weeks ago

    Watsonville, United States ITC Infotech Full time

    Greetings from ITC Infotech! Job Title - OTC Application Tech Lead Location - Watsonville, CA Job Description: Develop, integrate, and deliver that delight customers with scalable and maintainable code under the hood using Oracle Fusion Application technologies with specialization in Order to Cash (OTC) area. Develop Oracle Fusion related...

  • OTC Application Tech Lead

    4 weeks ago

    Watsonville, United States ITC Infotech Full time

    Greetings from ITC Infotech! Job Title - OTC Application Tech LeadLocation - Watsonville, CA Job Description:Develop, integrate, and deliver that delight customers with scalable and maintainable code under the hood usingOracle Fusion Application technologies with specialization in Order to Cash (OTC) area.Develop Oracle Fusion related Platform-as-a-service...

  • Caregiver | Personal Care Specialist

    3 days ago

    Watsonville, California, United States Honor Full time

    About HonorHonor is a leading provider of in-home care services, dedicated to enhancing the lives of older adults and their families.Job SummaryWe are seeking compassionate and skilled Care Professionals to join our team as Personal Caregivers. As a Care Professional, you will play a vital role in delivering high-quality care and support to our clients,...

  • Travel Mammography Technologist

    1 month ago

    Watsonville, CA, United States Lead Health Full time

    Lead Health is seeking a travel Mammography Technologist for a travel job in Watsonville, California. Job Description & Requirements Specialty: Mammography Technologist Discipline: Allied Health Professional Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 8 hours, flexible Employment Type: Travel 8hr Varied Shift - Mammo Tech - 7/15...

  • Travel Nurse RN

    1 month ago

    Watsonville, CA, United States Lead Health Full time

    Lead Health is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Watsonville, California. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Start Date: 08/19/2024 Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Start: 8/19Duration: 13 weeks BR: $135Shift: 12hr...

  • Oracle OTC Technical Lead

    3 weeks ago

    Watsonville, United States ITC Infotech Full time

    ITC Infotech is looking for an Oracle OTC Technical Lead to join the US Team Location: Watsonville , CA – This role requires the candidate to be on premises during regular Business Hours. Proven expertise at developing Oracle extensions using Oracle Fusion Technology stack and components (OIC, VBCS, ATP DB and PCS). Position Details :• Develop,...

  • Oracle OTC Technical Lead

    3 weeks ago

    Watsonville, United States ITC Infotech Full time

    ITC Infotech is looking for an Oracle OTC Technical Lead to join the US Team Location: Watsonville , CA – This role requires the candidate to be on premises during regular Business Hours. Proven expertise at developing Oracle extensions using Oracle Fusion Technology stack and components (OIC, VBCS, ATP DB and PCS). Position Details :• Develop,...

  • Caregiver / Home Care Aide

    4 weeks ago

    Watsonville, United States Honor Full time

    About Honor What is Honor? Honor was created to make life better for our parents, the people who love them, and the caregivers who look after them. Since starting in 2014, we work with more than 50 local agencies and franchises to set high standards of care for older adults across the country. Job Description We call our caregivers Care...

  • Oracle VBCs Lead

    1 month ago

    Watsonville, United States Smart IT Frame LLC Full time

    Role: Oracle VBCs Lead Location: Remote Duration: Long Term Job Description:• Experience in Oracle Visual Builder Cloud (OVBCS) –worked on Extensions & applications (Android and iOS) and multiple web application project in VBCS.• Experience in Visual Builder Studio (VBS) – creating repository, workspace, branch to push and pull changes and in build...

  • Oracle VBCs Lead

    1 month ago

    Watsonville, United States Smart IT Frame LLC Full time

    Role: Oracle VBCs Lead Location: Remote Duration: Long Term Job Description:• Experience in Oracle Visual Builder Cloud (OVBCS) –worked on Extensions & applications (Android and iOS) and multiple web application project in VBCS.• Experience in Visual Builder Studio (VBS) – creating repository, workspace, branch to push and pull changes and in build...