Work Force Development Specialist
2 weeks ago
Position Summary: Careers advisers provide guidance about career choice, employment, training, and further education opportunities to client population(s).
Essential Functions:
- Manages a caseload of participants and provides counseling and mentoring.
- Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions.
- Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness including mock interviewing.
- Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.
- Maintains information about area resources and employers, and bridges connections with outside employment agencies and non-profits.
- Ensures participant accountability and attendance; tracks and maintains employment retention goals.
- Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
- Provides information to participants on available training and/or jobs that will lead to advancement.
- Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts.
- Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued.
- Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
- Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.
Work Experience & Competencies:
- Bachelor’s Degree or Equivalent Professional experience in the human services or related field and demonstrated experience employment and self-sufficiency programs for low income, special needs individual and families.
- Minimum of three years of experience working in the social services field with strong knowledge of the Alameda County employment and social services.
- Must possess 1 year of field experience working with people with serious mental illness, individuals with a dual diagnosis and/or the homeless population.
- Knowledge of federal, state and local fair housing laws.
- Ability to build supportive and respectful working relationships with staff and clients alike.
- Proven ability to work independently and as a team, being an effective and collaborative leader.
- Skilled at communicating with a team responsible for their own work but sharing the responsibility of the overall success of the program.
- Navigating through new roles with the intent of seeing them through to success.
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