Product Content Writer
2 weeks ago
CX Content Writer
On-site Position
Schedule: Monday - Friday
Homemakers CX Content Writer Job Summary
As a CX Content Writer at Homemakers, you will play a vital role in crafting compelling and informative product descriptions that effectively communicate the features, benefits, and unique selling points of our products. You will also be responsible for writing SEO-friendly content for a full suite of evolving needs (blogs, lifestyle, email, SMS, etc.) that adhere to our brand guidelines and enhance our online visibility. The ideal candidate will have a keen eye for detail, a passion for writing, and experience using AI tools to enhance their creative writing abilities.
CX Content Writer Key Responsibilities:
- Write clear, concise, and engaging product descriptions for a wide range of products sold on our website.
- Research and understand each product's features, specifications, and target audience to effectively communicate its value proposition.
- Optimize product descriptions for SEO by incorporating relevant keywords and phrases to improve search engine rankings.
- Write copy for our various communication channels that fit the needs of multiple customer segments to include email, SMS, blogs, in-store signage, etc.
- Ensure consistency in tone, style, and brand voice across all collateral.
- Collaborate with the marketing team to develop content strategies and identify opportunities for content optimization and improvement.
- Utilize AI writing tools to supplement creativity and productivity while maintaining high-quality standards.
- Stay up-to-date with SEO best practices, industry trends, and content marketing strategies.
- Proofread and edit product descriptions to ensure accuracy, clarity, and coherence.
- Create relevant copy per customer segment and own the Homemakers editorial calendar.
- Work closely with the product management team to obtain necessary information and updates on new products and features.
CX Content Writer Qualifications:
- Proven experience as a content writer.
- Strong writing and editing skills with impeccable grammar and attention to detail.
- Experience with SEO and knowledge of keyword research and optimization techniques.
- Experience with writing for multiple customer segments and/or personas.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent research skills and ability to quickly grasp complex product information.
When you join the Homemakers team, you will be part of an established company with a 40-year tradition of providing quality products to our customers, as well as a family and growth-oriented company culture for our employees. You'll find a wide variety of opportunities for development and advancement with Homemakers, as well as set schedule options, competitive pay, and a fantastic benefits package.
Here is just some of what we have to offer our full-time employees:
- Medical, dental, and vision insurance
- Pre-tax health and dependent care accounts
- Company-paid life insurance
- 401(k) with company match
- Profit sharing
- Short-term disability
- Employee assistance program
- Employee discounts (including Nebraska Furniture Mart)
- Paid time off
- Paid holidays
- Closed most major holidays
- Advancement opportunities
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