Teller Supervisor

2 months ago

Indianapolis, United States Indiana Members Credit Union Full time
Job DescriptionJob Description

PURPOSE: We are looking for an experienced individual with strong supervisory skills and knowledge of financial institution operations. The Teller Supervisor is responsible for supervising and assist tellers, help solve problems and answer all questions that arise regarding member transactions. They will make sure the branch balances daily and train tellers on all policy and procedures (new or changed). Candidate must have a strong knowledge of banking policies & procedures.

RESPONSIBILITIES AND DUTIES
 Supervise tellers and teach/train tellers on new products or procedures
 Balance branch and vault daily
 Open & close accounts
 Supply cash for tellers (order and detail Brinks)
 Teller transactions
 Assist employees with problem solving
 Answer phone and teller questions
 Balance and supply ATM & cash dispenser machines
 Remote Capture checks
 Scan member documents
 Make sure all tellers are in balance
 Change security tapes and test alarms monthly
 Open and access safe deposit boxes if applicable
 Process and create ATM/Debit Cards for members
 Work up daily and Saturday schedules
 Supervise Night Deposits, Wire transfers, large currency reports, deceased members, handle irate members
 Prepare coin for pick-up
 Compile End Of Month work
 Open/close branch
 Handle organizational accounts, pool teller evaluations, keep log of bait money, pull reports from imaging system, etc.
 Complete branch security meeting semi-annually
 Process petty cash when necessary
 Other duties as assigned

EDUCATION AND EXPERIENCE
 High School diploma or equivalent
 6-12 months financial institution experience required
 Previous supervisor experience
 Cash handling & customer service skills


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