Licensed Customer Service Agent

4 weeks ago

Bonita Springs, United States Allstate Mike Arcentales Full time
Job DescriptionJob Description

If you are a Licensed Property & Casualty Customer Service Representative, we are looking to add to our team at Allstate - Mike Arcentales Agency. We pride ourselves on our outstanding insurance products and customer service. Please consider our office location when applying. We are located 1 block south of Coconut Point Mall on US 41.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Bonus Opportunities


Responsibilities
  • Perform insurance policy reviews to ensure clients have proper coverages
  • Process changes to customer policies and take premium payments
  • Answer incoming phone calls from customers
  • Foster strong relationships with customers to maintain a high level of client retention and product loyalty
  • Respond to questions and concerns from customers, be a problem solver

Requirements
  • Licensed Property & Casualty Insurance Representative (440 or 220)
  • Proficiency to multi-task, follow-thru and follow-up
  • A genuine willingness to learn and be coachable
  • An upbeat, positive and enthusiastic attitude
  • Strong communication skills, both oral and written.
  • Professional phone etiquette
  • Problem-Solving Capabilities
  • Works well independently and is a team player with a positive attitude..

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