Licensed Customer Service Agent
4 weeks ago
If you are a Licensed Property & Casualty Customer Service Representative, we are looking to add to our team at Allstate - Mike Arcentales Agency. We pride ourselves on our outstanding insurance products and customer service. Please consider our office location when applying. We are located 1 block south of Coconut Point Mall on US 41.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Bonus Opportunities
Responsibilities
- Perform insurance policy reviews to ensure clients have proper coverages
- Process changes to customer policies and take premium payments
- Answer incoming phone calls from customers
- Foster strong relationships with customers to maintain a high level of client retention and product loyalty
- Respond to questions and concerns from customers, be a problem solver
Requirements
- Licensed Property & Casualty Insurance Representative (440 or 220)
- Proficiency to multi-task, follow-thru and follow-up
- A genuine willingness to learn and be coachable
- An upbeat, positive and enthusiastic attitude
- Strong communication skills, both oral and written.
- Professional phone etiquette
- Problem-Solving Capabilities
- Works well independently and is a team player with a positive attitude..
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